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Optus - Faults Customer Service
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FAQ
Updated
May 3, 2024
Optus - Faults Customer FAQ
Top Answers & How-to Guides
What is Optus - Faults's Phone Number?
The question we are asked most often is about how to talk to Optus - Faults customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Why is my broadband speed slower than advertised?
There are several possible reasons why your broadband speed may be slower than advertised. It could be due to network congestion during...
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Call Issues
Why is my phone not receiving calls?
There could be several reasons why your phone is not receiving calls. Firstly, check if your phone has sufficient network coverage...
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Why am I experiencing frequent call drops?
There can be several reasons for experiencing frequent call drops. One possible cause could be a weak network coverage in your area....
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Network Signal
What does it mean if my network signal is weak?
If your network signal is weak, it means that your device is not receiving a strong enough signal from the nearby cell towers or base...
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TV Service
Why is my TV service not working properly?
If your TV service is not working properly, there could be several reasons for the issue. It could be due to a signal or connection...
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Broadband Speed
Why is my broadband speed slower than advertised?
There are several possible reasons why your broadband speed may be slower than advertised. It could be due to network congestion during...
Read more
Help me with my Optus - Faults customer service issue
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FAQ Table of Contents
Contact Optus - Faults
Call Issues
Network Signal
TV Service
Broadband Speed
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Optus - Faults Customer Service
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FAQ
Updated
May 3, 2024