TCL Phone Number

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877-300-8837
Customer service
Current Wait: 54 min (33m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
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Reasons customers like you called recently

I have lost my remote control to my TV and now I cannot do nothing with it it will not...
How do I unlock my new TCL Cell Phone, Who do i make a call on my new TCL Cell phone...
a message that is telling me about features such as usb and what it does, hdmi and what...
I'm Jayant Badwekar register mobile number is **********, I'm very frustrated because o...
TV doesn't connected to the internet
TV does not connected to the internet
Hi my name is melwin in tried contacting Tcl customer care but can’t reach them my scre...
I accidentally dropped my phone taking a picture and the screen was cracked but it work...
Remote is not working. * * remotes change please solve my problem i am very disturb rem...
I have been waiting for a TV remote control for almost * weeks. The tv was just about...
Your service center is in Anpara District Sonbhadra Uttar Pradesh Pincode ****** *You p...
tv audio vedio cable breck doun and hes not working condion so what can I doooo**Regard...
Hiiii*My TV Model no **S****S***** audio vedio cable not working and no avalable in loc...
Hi I have troubke with my tv. I can't use the voces comander never and ever
Trying to connect fire stick to tcl tv
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on TCL's Phone-Based Customer Care

TCL is a multinational consumer electronics company. As a major supplier of popular products used in people's homes, it isn't surprising that TCL gets a lot of requests for customer service each and every day.

Why Do People Call TCL Customer Support?

People call TCL for a range of reasons, including:

  • Getting information about products
  • Finding product retailers and authorized repair centers
  • Troubleshooting and technical support
  • Filing warranty claims

It should be noted that while TCL does showcase its products on its website, it only provides links to authorized retailers, and does not sell its products directly to consumers in the United States.

Best Practices for Calling TCL Customer Service

  • If you need to call TCL customer service, there are several things that you can do two expedite your call and get the service that you deserve:
    Like many companies, TCL has several different divisions and each division has its own customer service department. Visit the website and make sure you are calling the correct number. TCL organizes is divisions by product type.
  • Call during business hours. Hours of operation for most divisions are Monday through Friday, 8 AM to 9 PM Eastern time and Saturday and Sunday 9 AM to 6 PM Eastern time. If you are calling about a mobile device, customer service hours are Monday through Friday 10 AM to 11 PM Eastern and Saturday 11 AM to 10 PM Eastern.
  • Have all relevant documentation available when calling. This might include model and serial numbers for your devices and equipment, store or online order receipts, screenshots, and copies of previous correspondence between you and TCL, or the retailer, regarding your issue.
  • If you are calling for troubleshooting or technical support, have your device or equipment in the room with you so that you can troubleshoot along with the customer service representative.
  • Have some way of taking notes during your call. Call notes can be useful if you have to escalate your case.

How do Consumers Feel About Calling TCL Customer Service?

Online research does not reveal any pattern of customer complaints about TCL's phone-based customer service. This seems to suggest that consumers are generally satisfied with the level of customer support provided by the company.

What Kind of Issues can TCL Customer Service Representative Resolve?

TCL customer service can resolve many consumer issues, including, but not limited to, answering questions about product features and benefits, helping customers learn how to use their product, troubleshooting possible technical problems, providing information about retailers and helping users make a warranty claim.

What Can't Be Resolved With a Call to TCL Customer Service?

TCL does not sell its products directly, so customer service will not be able to sell you the item that you select. In addition, TCL customer support may have limited means of addressing problems that you might be having with a local retailer of TCL products. While a customer service representative may be able to provide technical support, issues such as malfunctioning or defective equipment cannot be fully addressed over the phone.

Product incompatibilities can be a significant frustration for many consumers. While a customer service agent may be able to recommend a workaround, ultimately, you may need to purchase new equipment or work with the manufacturer of your incompatible products. TCL cannot be responsible for incompatibilities with third-party electronics.

What Should You Do If You Have an Unsuccessful Call with TCL?

If you get off the phone with a TCL customer service representative and feel as though your questions were not answered or that your issues were not resolved, don't give up. You may still have options.

  • First, review your call notes or if you did not take call notes, jot down what you remember from the call. You may be able to identify areas of miscommunication or misunderstanding that contributed to the call being unsuccessful.
  • Next, call back and explain to the customer service representative this is your second call about the matter. Describe what went wrong with the first call and then state your preferred resolution. Doing this can give you and the customer service agent a shared goal to work toward.
  • If a second call does not resolve your issue, try getting in touch another way. TCL does provide an online email option. Carefully describe your issue and submit your request. This option also provides you with a text record of your conversation with customer service.
  • Another option is to connect with the retailer that sold you your product. The retailer may be willing to intervene on your behalf or even handle the issue on its own as a goodwill gesture.

Customer Number 877-300-8837 - by the Numbers

Telefonnummer zum Wählen877-300-8837
Rückruf möglichNEIN
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-Öffnungszeiten24 Stunden, 7 Tage
Beste Zeit zum Wählen9:30 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenWarte einfach in der Leitung
Durchschnittliche Wartezeit
Aktuelle Wartezeit54
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon
Qualität der Kommunikation70%
Qualität der Hilfe75%
Kundenstimmen310
Informationen zuletzt aktualisiertSun Aug 07 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

TCL's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von TCL, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem TCL -Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von TCL, da 5,358 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 877-300-8837 beantwortet, sind Overcharge on Account, Order a Part, Account Access, Suspended Account, Activate Account und andere Kundendienstprobleme. Anstatt zuerst TCL aufzurufen, sollten Sie zuerst Ihr Problem beschreiben. Aus diesem Grund können wir möglicherweise eine optimale Möglichkeit empfehlen, sie telefonisch zu kontaktieren. Insgesamt hat TCL eine 1 Telefonnummer. Es ist nicht immer klar, wie man am besten mit TCL Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting TCL - by phone or otherwise

Während 877-300-8837 die beste gebührenfreie Nummer von TCL ist, ist dies auch die einzige Möglichkeit, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht darin, GetHuman über Ihr Problem zu informieren und uns versuchen zu lassen, den besten Weg zu finden, um mit ihnen in Kontakt zu treten oder Hilfe für dieses spezielle Problem zu finden. Neben dem Versuch anzurufen, können Sie uns auch zunächst mitteilen, um welches Problem es sich handelt, damit wir Sie möglicherweise mit der besten Kommunikationsform oder einem schriftlichen Leitfaden abgleichen können. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit TCL kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for TCL.

What is GetHuman's Relationship to TCL?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like TCL. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Amtrak Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the AirBnB Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Amtrak or AirBnB. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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TCL Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All TCL contacts
TCL TelefonnummerBEST
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