Roku Phone Number

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816-272-8106
Customer service
Current Wait: 14 min (14m avg)
Hours: Mon-Sat 8am-8pm PST; best time to call: 8:15am
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Reasons customers like you called recently

My roku won’t connect to wifi and it’s been connected for months and I have tried every...
There was a charge that tried to go through after a free trial but not enough money on...
My wife will not connect I tried everything the error code keeps popping up ***.**
I have a Roku tv. I already have subscriptions to Disney*, Showtime, HBO MAX and Amaz...
Half my streaming apps aren’t working
My roku will not connect to internet via modem. I have started router restarted roku ev...
My Roku express will not connect to my internet
We paid for Roku for another year we got email from your company want to get our PIN bu...
I am trying to cancel ESPN.
ROKU *- everything on ROKU works but I can’t figure out how to get back to my regular tv-
continue attempts from roku to collect money on my card. I DONT USE ROKU!! PLEASE CANCE...
Need info as to how to set up roku on * TVs or purchase other alternative.*Thank you.*J...
Unable to connect roku to internet
Roku not connecting to my wifi
I need someone to come and install it I am a disabled senior
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Roku's Phone-Based Customer Care

Roku is a brand of digital media streaming devices and accessories. As one of the most popular streaming device brands in the world, it isn't surprising that Roku gets a lot of customer service calls each and every day.

Why Do People Call Roku Customer Support?

People contact Roku customer support for a range of reasons, including:

  • Help with setting up a device or accessory
  • Technical support and troubleshooting
  • Billing issues
  • Problems with service
  • Issues with identity theft, fraud, or phishing

Best Practices for Calling Roku Customer Service

There are ways to improve your calls to Roku customer service and help ensure that your issue is resolved quickly and professionally:

  • Before calling, make sure you have any necessary documentation in front of you, including invoices, billing statements from your credit card and previous communications between you and Roku regarding your issue, such as an email or chat log.
  • If you are calling for help with a device or accessory, make sure that you have access to it during your call. This will help ensure that you are able to work with the customer service representative to troubleshoot and resolve your issue.
  • Have pen and paper handy so that you can take notes during your conversation with a Roku customer service representative.

How do Consumers Feel About Calling Roku Customer Service?

Roku has a mixed reputation for customer service. While many people are quite pleased with the quality of their Roku products, when things do go wrong, it can be difficult getting in contact with a Roku representative. Dropped calls and long wait times are two issues that come up in discussions about Roku customer service.

There are also reports that Roku is unresponsive to complaints from customers who feel that they have been inappropriately charged for specific premium services. This can

What Kind of Issues can Roku Customer Service Representative Resolve?

Roku customer service representatives are able to handle many customer service inquiries, including helping you to troubleshoot a device, researching credit card charges and answering questions about subscriptions to specific streaming services.

What Can't Be Resolved With a Call to Roku Customer Service?

If you have a malfunctioning device, a Roku customer service representative may be able to help you make basic fixes, but some issues need the attention of a professional repair person. You may have to return your Roku device to the store where you bought it or bring it to an authorized repair center.

Roku works with your existing Internet service or data plan. If a customer service representative determines that the problems that you are having are related to your Internet, Wi-Fi or data connection, you will have to work with your provider to rectify your situation.

Similarly, many Roku devices and accessories are designed to work with third-party products, such as TVs, computers, and mobile devices. In some cases, there may be an incompatibility between your Roku device or service and the equipment that you are trying to use it with. In these cases, a customer service representative for Roku may be able to suggest a fix or work-around, but ultimately has no control over how another company's products perform.

What Should You Do If You Have an Unsuccessful Call with Roku?

If you get off the phone with Roku feeling as if your call didn't go well and your issue was not resolved, don't give up. You still have options for getting Roku to answer your questions or address your concerns.

First, review the notes that you took during your call. If you weren't able to take notes, write down or type out what you remember about your conversation with Roku's customer service team. This information can be useful if you need to escalate your case.

Next, call Roku back. Customer service agents have different levels of training and experience and the next person you speak to may be better equipped to understand your concern and provide you with a resolution.

If a second call to Roku doesn't go well, try getting in touch another way. Roku offers live chat and email support and also responds to inquiries through its social media platforms.

Roku also operates a community forum where users of Roku's products and services try to help each other solve Roku issues. Many consumers state that they've received quality advice in this forum.

Customer Number 816-272-8106 - by the Numbers

Telefonnummer zum Wählen816-272-8106
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-ÖffnungszeitenMo-Sa 8-20 Uhr PST
Beste Zeit zum Wählen8:15 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenDrücken Sie 1
Durchschnittliche Wartezeit
Aktuelle Wartezeit14
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, Chat, Web, E-Mail
Qualität der Kommunikation59%
Qualität der Hilfe66%
Kundenstimmen3,222
Informationen zuletzt aktualisiertSun Sep 19 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Roku's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von Roku, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem Roku Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von Roku, da 107,868 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 816-272-8106 beantwortet, sind Refund a Charge, Account Setup, Streaming or Download Trouble, Device Support, Can't Login und andere Kundendienstprobleme. Das Roku Call Center, in das Sie anrufen, hat Mitarbeiter von India, Philippines und ist laut Kunden Mon-Sat 8am-8pm PST geöffnet. Insgesamt hat Roku eine 1 Telefonnummer. Es ist nicht immer klar, wie man am besten mit Roku Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting Roku - by phone or otherwise

Während 816-272-8106 die beste gebührenfreie Nummer von Roku ist, gibt es insgesamt 4 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht darin, GetHuman über Ihr Problem zu informieren und uns versuchen zu lassen, den besten Weg zu finden, um mit ihnen in Kontakt zu treten oder Hilfe für dieses spezielle Problem zu finden. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über Live Chat für Customer Service. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit Roku kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for Roku.

What is GetHuman's Relationship to Roku?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Roku. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Roku Contact Info

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