Netgear Phone Number

Calling Netgear customer service faster by GetHuman

888-638-4327
Customer service
Current Wait: 150 min (89m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
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Reasons customers like you called recently

Firmware update issue.
Having trouble setting up and connection the net gear nighthawk WiFi router.
I changed internet speeds ( from ** MB’s to *** MB’s) and now my router cannot connect...
I just got the Netgear Nighthawk…I am trying to set it up on the app…it had me change t...
My box isn't giving out a signal
I can not get the router to work at all. I have connected multople routers in my life...
I can not get my new wifi router to connect to the internet. The Nighthawk app is not w...
Purchased a Netgear Nighthawk Wifi and router modem. I currently don't have any cable i...
I have a question about CBK** modem*router.
My router has been offline for two days
Netgear Router isn't Connecting all the time In the past couple of weeks I've been ha...
Modem will no longer connect to wired or wireless end devices. Request warranty replacement.
I'm locked out of my account
My issue:* I purchased the Netgear wifi range extender in February ****. After multi...
I can't connect my AC*** WIFI RANGE EXTENDER Model EX**** to my netgear router N*** Wir...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Netgear's Phone-Based Customer Care

Netgear is a major manufacturer and seller of computer networking products, including Wi-Fi systems, network storage hardware and VPN firewalls. As a major player in the computer networking industry, it isn't surprising that Netgear gets a lot of requests for customer service.

Why Do People Call Netgear Customer Support?

People call Netgear customer support for a range of reasons, including:

  • Obtaining product information
  • Placing orders
  • Asking for a status on orders
  • Billing inquiries
  • Technical support and troubleshooting
  • Requesting warranty service

It should be noted that Netgear provides customer support for products for the first 90 days after the day of purchase. If you want extended customer service, you'll have to pay for one of its premium subscription plans.

Best Practices for Calling Netgear Customer Service

There are several things you can do to help ensure that your call to Netgear customer service is handled quickly and professionally:

  • First, make sure that your product is within the 90-day window for free customer service or that you have a Netgear premium service subscription.
  • Next, gather the information you'll need for your call. This includes the product name, model and serial number, relevant billing statements and any previous correspondence between you and Netgear regarding your issue.
  • If you are calling for technical support, be near your device so that you can troubleshoot along with the representative.
  • Have pen and paper handy so that you can take notes during the call.

How do Consumers Feel About Calling Netgear Customer Service?

Customers seem to be generally satisfied with the quality of support provided by Netgear customer service. They are, however, often upset that no support is provided after 90 days, unless one subscribes to the premium option.

What Kind of Issues can a Netgear Customer Service Representative Resolve?

Netgear phone-based customer service representatives can resolve many issues, including product ordering assistance, providing product information, order status checks, basic troubleshooting and arranging for product returns or repairs.

What Can't Be Resolved With a Call to Netgear Customer Service?

If your hardware or software is incompatible with Netgear products, keep in mind that a customer service representative can troubleshoot and suggest workarounds. However, he or she can't resolve all technical issues involving incompatibilities. You may have to make some changes in your current set-up or return your Netgear product.

What Should You Do If You Have an Unsuccessful Call with Netgear?

If you get off the phone with Netgear and feel frustrated because you were not offered an acceptable resolution, or you feel that your questions were not answered appropriately, don't fret. You may still have options.

  • First, take out the notes you took during your call. Look them over: You may be able to identify where a miscommunication took place. When you can identify an area of misunderstanding, you'll be able to point these out during your next conversation with Netgear customer support.
  • Next, call back. The next representative you speak to may have more training, better training or more experience. He or she may be able understand your issue and deal with it appropriately.
  • If a second call isn't enough to take care of your issue, try getting in touch another way. Netgear offers email and live chat support to its customers. Using one of these methods provides you with a record of your conversation, something that can be useful if you have to escalate your case.
  • If you are past your 90-day window for free customer service, or your premium customer support subscription isn't working for you either, consider joining the Netgear community forum. This forum includes experienced users of Netgear products who may be able to help you resolve your issue.

Customer Number 888-638-4327 - by the Numbers

Telefonnummer zum Wählen888-638-4327
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-Öffnungszeiten24 Stunden, 7 Tage
Beste Zeit zum Wählen14:30 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenDrücken Sie weiter 1
Durchschnittliche Wartezeit
Aktuelle Wartezeit150
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, Web
Qualität der Kommunikation80%
Qualität der Hilfe59%
Kundenstimmen4,571
Informationen zuletzt aktualisiertFri May 07 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Netgear's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von Netgear, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem Netgear Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von Netgear, da 21,084 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 888-638-4327 beantwortet, sind Inquire About a Product, Account Access, Refund a Charge, Device Setup, Device Support und andere Kundendienstprobleme. Das Netgear Call Center, in das Sie anrufen, hat Mitarbeiter von Mexico, New York, Texas, Pennsylvania und ist laut Kunden 24 hours, 7 days geöffnet. Insgesamt hat Netgear eine 1 Telefonnummer. Es ist nicht immer klar, wie man am besten mit Netgear Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting Netgear - by phone or otherwise

Während 888-638-4327 die beste gebührenfreie Nummer von Netgear ist, gibt es insgesamt 2 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen Netgear Kunden darin, GetHuman über Ihr oben genanntes Problem zu informieren und uns jemanden zu finden, der Ihnen hilft. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über Online Help für Customer Service. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit Netgear kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for Netgear.

What is GetHuman's Relationship to Netgear?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Netgear. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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