AppleCare Phone Number

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800-275-2273
Customer service
Current Wait: 22 min (10m avg)
Hours: Mon-Fri 8 AM to 10 PM CST; best time to call: 9:10am
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Reasons customers like you called recently

You took every dollar from my bank account
I have been trying to reach someone about the charge on my bank account and I have been...
My iPhone Apple ID not working
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I need to talk with associate please
Not receiving texts from apple users on my Android device. Recently switched from iPhon...
Iphone ** pro max*Phone Damage
My Apple ID is disabled I wanna know I can fix it
Still receiving my iMessage chats on another device
I have charges on my credit card That were not authorized
I logged into my iCloud on another phone and when I logged out my number went on to tha...
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Our Editor's Notes on AppleCare's Phone-Based Customer Care

AppleCare is Apple's extended warranty and customer service plan. Users of Apple devices have the option of adding AppleCare at the time of purchase or, in some cases, within a specific time frame after purchasing a device. As Apple is one of the largest electronics companies in the world, it isn't surprising that AppleCare gets a lot of phone calls each and every day.

Why Do People Call AppleCare Customer Support?

People call AppleCare customer support for a range of reasons, including:

  • Troubleshooting and technical support
  • Questions on device operation and features
  • Questions about AppleCare coverage
  • Assistance with repair and maintenance issues
  • Billing questions
  • Questions about policy coverage
  • Reporting a stolen device

AppleCare offers 24/7 support to its subscribers.

Best Practices for Calling AppleCare Customer Service

There are several things that you can do to help ensure that your call with Apple Care customer service will be resolved promptly and professionally:

  • Before contacting Apple Care, make sure that you have documentation relevant to your case handy. This includes product serial numbers, order numbers, billing statements or previous correspondence with AppleCare regarding your case.
  • If you are calling for technical support, make sure you can access your computer or device so that you and the customer service representative can troubleshoot together.
  • Have pen and paper handy so that you can take notes during your call.
  • Before calling, make sure your AppleCare subscription is active.

How do Consumers Feel About Calling AppleCare Customer Service?

AppleCare has a good reputation for providing excellent customer support to callers. Apple is a company that usually stands behind its products and tries to cultivate customer loyalty to ensure repeat sales.

What Kind of Issues can AppleCare Customer Service Representative Resolve?

AppleCare customer service can resolve most issues related to Apple products, including technical issues, questions about product features, troubleshooting, providing information on repairs or returns or explaining AppleCare benefits, limitations and features.

What Can't Be Resolved With a Call to AppleCare Customer Service?

If you have a malfunctioning or damaged AppleCare product, your AppleCare customer support agent can provide information on sending or bringing in your device for repair, but obviously cannot repair the item for you. If there is an Apple Store or authorized repair provider in your area, you may be directed by AppleCare to bring your device there for diagnostics and repair.

It should also be noted that some AppleCare repairs require you to pay an additional fee. These fees are less than you'd pay for the same repair if you didn't have an AppleCare plan, but they are required nonetheless. However, 24/7 customer support is always available with an AppleCare plan.

Finally, AppleCare does not provide unlimited replacements on lost or damaged devices. Refer to your plan details to determine these limitations.

What Should You Do If You Have an Unsuccessful Call with AppleCare?

If you get off the phone with AppleCare customer support and feel that were not understood or that your concern has not been resolved, don't fret. You may still have options.

First, review the notes you took during your call. You may be able to detect areas of misunderstanding or miscommunication. You can bring these up when you call AppleCare again.

Next, call back. Some customer service representatives are better trained or have more experience than others. The next person you speak to might be in a better position to help.

If you are unable to resolve your issue over the phone with AppleCare, try getting in touch another way. AppleCare also provides live chat and email support. You might find that it is easier to communicate in a text-based medium. In addition, you will have a transcript of your conversation, which may make things easier if you have to escalate your case.

Customer Number 800-275-2273 - by the Numbers

Telefonnummer zum Wählen800-275-2273
Rückruf möglichJA
Anruf von einer realen Person entgegengenommenJA
Abteilung, die Sie anrufenKundendienst
Callcenter-ÖffnungszeitenMo-Fr 8 bis 22 Uhr CST
Beste Zeit zum Wählen9:10 Uhr
Navigieren Sie durch das Telefonlabyrinth zu einem MenschenDrücken Sie 0 und dann 6
Durchschnittliche Wartezeit
Aktuelle Wartezeit22
Rang (unter den Telefonnummern)1
Rang (insgesamt)1
Alternative MethodenTelefon, Web
Qualität der Kommunikation78%
Qualität der Hilfe75%
Kundenstimmen2,130
Informationen zuletzt aktualisiertTue May 17 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

AppleCare's Best Toll-Free/800 Customer Phone Number

Dies ist die beste Telefonnummer von AppleCare, die aktuelle Wartezeit in Echtzeit und Tools zum Überspringen dieser Telefonleitungen, um direkt zu einem AppleCare Agenten zu gelangen. Diese Telefonnummer ist die beste Telefonnummer von AppleCare, da 43,224 Kunden wie Sie diese Kontaktinformationen in den letzten 18 Monaten verwendet und uns Feedback gegeben haben. Häufige Probleme, die von der Kundenbetreuungseinheit behoben werden, die Anrufe an 800-275-2273 beantwortet, sind Technical Support, Warranty Claim, Cancel Subscription, Overcharge on Account, Track a Package und andere Kundendienstprobleme. Das AppleCare Call Center, in das Sie anrufen, hat Mitarbeiter von Spain, California, Massachusetts und ist laut Kunden Mon-Fri 8 AM to 10 PM CST geöffnet. Insgesamt hat AppleCare 4 Telefonnummern. Es ist nicht immer klar, wie man am besten mit AppleCare Vertretern sprechen kann. Deshalb haben wir begonnen, diese Informationen aus Vorschlägen der Kundengemeinschaft zusammenzustellen. Bitte teilen Sie uns weiterhin Ihre Erfahrungen mit, damit wir diese kostenlose Ressource weiter verbessern können.

Contacting AppleCare - by phone or otherwise

Während 800-275-2273 die beste gebührenfreie Nummer von AppleCare ist, gibt es insgesamt 5 Möglichkeiten, mit ihnen in Kontakt zu treten. Der nächstbeste Weg, um mit dem Kundensupport-Team zu sprechen, besteht laut anderen AppleCare Kunden darin, die 800-780-5009 Telefonnummer der Angebote & Pakete Abteilung anzurufen. Neben dem Anruf ist die nächste bevorzugte Option für Kunden, die Hilfe suchen, über 800-780-5009 für Angebote & Pakete. Wenn Sie der Meinung sind, dass diese Informationen ungenau sind oder andere Möglichkeiten zur Kontaktaufnahme mit AppleCare kennen, teilen Sie uns dies bitte mit, damit wir sie mit anderen Kunden teilen können. And you can click here if you want to compare all the contact information we've gathered for AppleCare.

What is GetHuman's Relationship to AppleCare?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like AppleCare. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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AppleCare Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All AppleCare contacts
AppleCare TelefonnummerBEST
AppleCare Helpdesk
General customer information

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