A purchase was made on this account but not by me

GetHuman3632713's customer service issue with Verizon Wireless from September 2019

Help with my Verizon Wireless issue
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Before contacting them, items GetHuman3632713 may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
The issue in GetHuman3632713's own words
The problem: A purchase was made on this account but not by me
GetHuman3632713 did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
How GetHuman3632713 fixed the problem
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Verizon Wireless

Customer service issue
Reported by GetHuman3632713
Sep 22nd, 2019 - a mon ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 23444 others
0 customers following this
Timeline
GetHuman3632713 started working on this issue
Sep 22nd 9:23pm