Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Online-Kundendiensthilfe
Die beste Möglichkeit, Ihr AliExpress Kundendienstproblem zu lösen, besteht darin, sich an den Helpdesk zu wenden. Tippen oder klicken Sie auf den Link oben und wir können Sie beraten, wie Sie am besten dorthin gelangen. Wenn Sie uns Ihr spezifisches Problem auf dieser Seite mitteilen, können wir Sie auch noch schneller zur richtigen AliExpress -Hilfeseite bringen.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

I bought a product a long time ago and I can't seem to find it anymore. Is there any wa...
I want to put my debit card on the app
Ii e been treated badly I've lost money to scanmers like this they expect me to do runn...
Dear Alieexpress,****Can you disregard my last message I just keep and try.**Sincerely...
I have been waiting for my combined order from AliExpress for about * months now. I hav...
ON NOVEMBER THE *RTH I ORDERD AND PAYED FOR TWO SOFA VELVET COVERS (* SEATER ***-***CM...
ON NOVEMBER THE *RTH I OREDERD AND PAYED FOR TWO SOFA VELVET COVERS (* SEATER ***-***CM...
on November the *rth I ordered TWO velvet sofa covers (* seater ***-*** cm) camel col...
Hallo, **Iets gekocht voor €**,- op AE, maar het product komt niet overeen met de omsch...
I've not recieved a few order but when I try to dispute I can't go further as says deli...
Hello,*I bought a product: https:**de.aliexpress.com*item*****************.html?spm*a*g...
Say finished like it been delivered but it has not been delivered
Hello. My package is with the local carrier and track&trace tells me it should have bee...
hello, the thermostat ordered was with WiFi, the one received is without WiFi. please h...
Hello !*I haven't recived my goods.*This is shipping number UA*********HU*I want my goo...
More customer issues

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AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Kundendienst
<7 Std328
Live Chat
Kundendienst
14 min313

Does GetHuman work with AliExpress?

GetHuman does not work with AliExpress's customer support operations, directly or in any other way. GetHuman has no partnership or relation to AliExpress at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check AliExpress's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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