A:HBO Go does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact HBO Go starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:
Does HBO Go offer 24 hour customer service?
A:Not by phone.But you can contact HBO Go 24/7 using other methods.Below is a list of customer service channels and hours.
How to contact HBO Go Customer Service
There are other ways to contact HBO Go customer service besides the phone. Below we list them by medium, from most to least popular.
As a last, sometimes only, resort- HBO Go customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with HBO Go?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with HBO Go, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
Yes, parental control is available on HBO Go. HBO understands the importance of providing a safe viewing environment for all users. To ensure this, HBO Go offers robust parental control features. Parents have the ability to set up a PIN that restricts access to specific content based on ratings and categories. This means parents can easily manage what their children can watch on the platform. With the parental control feature, subscribers can feel at ease knowing that their kids are only accessing age-appropriate content. HBO Go truly values the viewing experience of all users, including families, by providing this essential feature to help ensure a secure and enjoyable streaming experience.
HBO Go is a streaming service offered by HBO that allows subscribers to access a vast library of HBO shows, documentaries, movies, and more. The cost of HBO Go varies depending on the specific provider and subscription package. Typically, HBO Go is included as part of a cable or satellite TV package that includes HBO. However, standalone subscriptions are also available in some regions. To get the exact pricing details, it is recommended to check with your TV provider or visit the HBO Go website. HBO Go offers excellent value for premium content, ensuring you can enjoy your favorite HBO programs anytime, anywhere.
No, you cannot watch HBO Go offline. HBO Go is an online streaming service that requires a stable internet connection to access and stream its content. It does not provide an option to download movies or shows for offline viewing. HBO Go's vast library of series, documentaries, and movies is exclusively available for streaming through their website or the HBO Go app on various devices. Therefore, users must have an active internet connection to enjoy HBO Go's extensive collection of entertainment anytime, anywhere.
Click the link above to get answers to just about any HBO Go customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
Help me with my HBO Go issue
Conclusion and closing notes
You came here to see HBO Go's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a HBO Go agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact HBO Go anyways and help you with your issue. Over the last 18 months, 7,236 customers like you have come in search of a phone number for HBO Go and helped us confirm they don't have one. Common reasons that people try to call HBO Go customer support department include and other customer service issues. Rather than trying to call HBO Go first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now HBO Go doesn't have any phone numbers. It's not always clear what is the best way to talk to HBO Go representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If HBO Go Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for HBO Go, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from HBO Go customers like yourself.
GetHuman does not provide call center services or customer support operations for HBO Go. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like HBO Go. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.