Toll-free·Calls Customer Service·Most popular Wachovia Mortgage number
Q:
How do I talk to a live human at Wachovia Mortgage?
A:Must enter either your "loan # or Social Security #."
Q:
Does Wachovia Mortgage offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Friday. Details
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Wednesday, and the shortest are on Friday.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Wachovia Mortgage phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must enter either your "loan # or Social Security #."
Here is how our research team describes the way the Wachovia Mortgage phone system greets you: Wells Fargo Home Mortgage - To get started, please enter your loan number followed by pound (#).
What are the hours and when should I call?
Wachovia Mortgage operates the call center for this 877-213-7063 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 21 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Wachovia Mortgage phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Wachovia Mortgage staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Wachovia Mortgage is Wednesday.The most busy day to call is Friday.Again, this is based on a sample of 21 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
The best time to call Wachovia Mortgage
In summation, the best day to call Wachovia Mortgage is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Wachovia Mortgage staffs the call center well on Wednesday.
Why Customers Call Wachovia Mortgage
If you have time to do a bit of reading before you call Wachovia Mortgage, we recommend you read over some of our problem-specific articles.
No, mortgage insurance is not required for Wachovia mortgages. Wachovia offers mortgage options that allow borrowers to avoid the need for mortgage insurance. For borrowers who can provide a down payment of at least 20% of the home's purchase price, mortgage insurance is typically not required. This can save borrowers significant costs over the life of their loan. Wachovia understands the importance of providing flexible mortgage options to meet the needs of various borrowers. By eliminating the need for mortgage insurance, Wachovia empowers borrowers to achieve their homeownership goals with more affordability and flexibility.
No, there is no prepayment penalty for Wachovia mortgages. We understand that circumstances may change, and you may choose to pay off your mortgage before its term. At Wachovia, we believe in providing flexibility to our customers, which is why we do not impose any penalties for prepayment. Whether you decide to make additional payments or pay off your mortgage in full, you can do so without any extra charges or fees. We want to ensure that our customers have the freedom to manage their mortgages in a way that best suits their financial goals and needs.
Wachovia Mortgage offers a range of mortgage options tailored to suit various needs. We provide both fixed-rate and adjustable-rate mortgage (ARM) options, allowing borrowers to select a loan term that works best for them. Our fixed-rate mortgages offer stability and predictable monthly payments, making budgeting easier. Alternatively, our adjustable-rate mortgages provide flexibility with initial lower interest rates and the potential for future rate adjustments. Additionally, Wachovia offers specialized mortgage products such as jumbo loans for higher loan amounts and government-backed loans like FHA and VA loans for eligible borrowers. This diverse array of mortgage options ensures that individuals can find the perfect loan to meet their unique financial circumstances and homeownership goals.
Click the link above to get answers to just about any Wachovia Mortgage customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Wachovia Mortgage Customer Service Contacts
There are of course other ways to contact Wachovia Mortgage customer service besides the phone. Below we list the best ones, by medium.
Wachovia Mortgage Customer Help Desk / Web Support
As a last, sometimes only, resort- Wachovia Mortgage customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Wachovia Mortgage's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Wachovia Mortgage agent. This phone number is Wachovia Mortgage's best phone number because 126 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-213-7063 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Wachovia Mortgage first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Wachovia Mortgage has 1 phone number. It's not always clear what is the best way to talk to Wachovia Mortgage representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Wachovia Mortgage. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Wachovia Mortgage. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.