My first Gen Xbox One(Halo *) edition is not working properly. It will start up & work...

GetHuman6626734's Kundendienstproblem mit Xbox von September 2021

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The issue in GetHuman6626734's own words
My first Gen Xbox One(Halo *) edition is not working properly. It will start up & work intermittently but it tends to freeze. I've done the big reset by holding the scan button & the eject button @ the same time while pushing the power button. That used to correct the issue but I've noticed it will freeze even while doing this reset. I've never deleted all of my games yet as I always do the keep games option. Should I try to delete all of my games? It's just something I don't really want to have to do as I will have to install them all again. I feel it's either that option or I could send my console to you guys. I have an external harddrive set up with the console as well. This is my most desperate hour, help me xbox customer support. Your my only Hope

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Xbox

Kundendienstproblem
Reported by GetHuman6626734
Sep. 21., 2021 - vor 2 Monaten
Not resolved
Bisher von 42 Kunden gesehen
Ähnliches Problem wie bei 11242 anderen
0 Kunden folgen diesem

Timeline

GetHuman6626734 hat begonnen, an diesem Problem zu arbeiten
Sep. 21. 11:15pm
GetHuman6626734 zeigt an, dass das Problem noch nicht behoben ist.
Sep. 26. 12:21am