Not sure how you guys can help, but a Microsoft order of mine (xbox headset, charging k...

GetHuman6622286's Kundendienstproblem mit Xbox von September 2021

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Seriennummer, Name des Kontoinhabers, Xbox-Typ, E-Mail-Adresse, Telefonnummer und Privatadresse
The issue in GetHuman6622286's own words
Not sure how you guys can help, but a Microsoft order of mine (xbox headset, charging kit) was lost in the mail months ago and it has been impossible for me to have this issue resolved. Their customer support is only automated systems that are meant to resolve FAQ issues. When I call the number and state my package was lost, the robot doesn't have an answer and directs me to the website. When I go to the website and state my issue, nothing pops up. I had to resort to direct messaging the support team on Twitter, they told me to call the number. When I requested a refund, they sent me the same useless website that I had tried in the first place. Microsoft is ridiculous. Any help would be great.

GetHuman6622286 did not yet indicate what Xbox should do to make this right.

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Xbox

Kundendienstproblem
Reported by GetHuman6622286
Sep. 20., 2021 - vor 2 Monaten
Not resolved
Bisher von 8 Kunden gesehen
Ähnliches Problem wie bei 11255 anderen
0 Kunden folgen diesem

Timeline

GetHuman6622286 hat begonnen, an diesem Problem zu arbeiten
Sep. 20. 8:47pm