On May, **th, I ordered a Sorra Black Buffalo bench cushion, **" X**" X*". I received a...

GetHuman-kgriding's Kundendienstproblem mit WalMart von Mai 2022

Hilfe bei meinem WalMart Problem
The issue in GetHuman-kgriding's own words
On May, **th, I ordered a Sorra Black Buffalo bench cushion, **" X**" X*". I received a far smaller cushion, **" long rather than **". I returned it to my local Walmart in Windsor Heights, IA and received a refund. What I wanted and couldn't get in the store, was the correct item reordered. I was told to call your customer service. In lieu of that, one of your computer assisted non-people tried to help me but no luck. Three times "she" said she'd connect me to a real person. Never happened. I then called your *-*** number three times but since there is no way to connect with a real person that wasn't much help either. The computer kept telling me my refund would arrive shortly. I already had the refund. What I wish to have is the cushion I ordered -- ********-******. I don't want to take the chance of reordering it and having the same mistake made. I'm hoping you can help me.**Sincerely,*Karen G. Ridings

GetHuman-kgriding did not yet indicate what WalMart should do to make this right.

How GetHuman-kgriding fixed the problem
I finally got a hold of a real person to talk to and he took care of it. Xxxxxxxxxxxxxxxxxxxxccccccccccccccfffffffffffffffffff
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WalMart

Kundendienstproblem
Reported by GetHuman-kgriding
Mai 26., 2022 - vor einem Monat
Fixed
GetHuman-kgriding shared how to fix
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