TransferWise Customer Service

Contact TransferWise & solve common issues

Use TransferWise's Phone Number

TransferWise's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about TransferWise. Below you will also find the phone and non-phone-based contact information we've gathered.

TransferWise: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for TransferWise.
There's more!
Click below to show 6 more questions, answers, and complete guides to common TransferWise customer support problems.

Contacting TransferWise customer support

Below you can compare and contrast the 4 ways to contact TransferWise by looking at which ones are the fastest and which ones other customers recommend the most for solving TransferWise customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact TransferWise across the following channels: Phone, Web, Twitter, Email.

Phone number / contactWaitVotes
888-908-3833
Customer Service US
11 mins268
Online Help at wise.com
Customer Service
< 16 hrs408
@Wise
Customer Service
11 mins416
support@wise.com
Customer Service
< 15 hrs271

Recent reasons customers contacted TransferWise:

I need to talk to someone about my UK wise account. I seem to have two different accoun...
Fehler bei der Anmeldung,mehrfach!*Anmeldung erfolgt nicht!! *Bitte zwecks Fehler Anmel...
Good day. I have downloaded Wise for a while now but I don't see anywhere on it where I...
I am in USA and I have my USA bank account to wise that I use to send money from. I al...
You guys should send me my money back to my account
Good afternoon guys my Kabiru Abdullahi ndako you guys keep removing money from my acco...
I would like to know what happened to my wise account when it was accessed overseas and...
Good morning. They sent me * wire transfers from Europe to the USA and I need to valida...
Hello, Miss I can't remember my smart account email password. I tried to change the ema...
My account was closed by them and I don't know why There was always money in the accoun...
My account was deactivated but i didn't received my money into my bank account. I provi...
My name is Joseph David Curran and I am a Wise customer although I haven’t used the ser...
Hello TW team , I am having trouble verifying my account and due to that I can’t send...
On August **, ****, I transferred *** euros from my bank account. ******** WISE notifi...
Welcome*I have not yet received the $*** that was returned to me by Ali Express on Augu...

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Does GetHuman work with TransferWise?

GetHuman does not work with TransferWise's customer support operations, directly or in any other way. GetHuman has no partnership or relation to TransferWise at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check TransferWise's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting TransferWise at a Glance

TransferWise has no chat option
TransferWise has 1 customer email
TransferWise has 1 help forum
TransferWise has 1 twitter handle
TransferWise has no facebook page
Contact information overview

Answered on this page:

What are the fees for transferring money on TransferWise?
Why Can't I Accept TransferWise Payments?
Why Can't I Withdraw TransferWise Money?
How long does it take for a TransferWise transfer to reach its destination?
How Do I Remove TransferWise Limitations?
Solutions to common issues

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