Sir*Madam. Upon picking up my booked car from sixt piccadilly train station manchester...

GetHuman-judicami's Kundendienstproblem mit Rentalcars.com von Oktober 2021

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Wer hat die Buchung vorgenommen, Buchungsreferenz, Rechnungsadresse, E-Mail-Adresse auf dem Konto und Treueprogrammnummer (falls zutreffend)?
The issue in GetHuman-judicami's own words
Sir*Madam. Upon picking up my booked car from sixt piccadilly train station manchester, I was told by a Ms.Melanie that the ' full coverage' I had bought with you , doesnt in fact cover much at all !. To the extent that it wouldnt even cover a mere puncture !!. In fact she told me the car does not even come with a spare wheel !!....she put me on the phone with a Ms. Lilly May , on the ** ******** at about **am, she instructed me to cancel my policy with you saying that I was not covered for anything. Not even a mere puncture or spare wheel in the car as mentioned before. Obviously I did not want to drive off without assistance or a spare wheel in case something happened. Isnt it against the law to offer a car without a spare wheel at least ? She then went on to make me buy insurance direct with sixt , which came to a lot more. I feel I was cheated and used for my naivety in this matter, being a first time renter in the uk. Please help me resolve this issue , as it spoiled our holiday . Information regarding the insurance*liability * excess etc. Was very mind boggling to say the least. Thank you. Judi

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Rentalcars.com

Kundendienstproblem
Reported by GetHuman-judicami
Okt. 26., 2021 - vor einem Jahr
Not resolved
Bisher von 7 Kunden gesehen
Ähnliches Problem wie bei 342 anderen
0 Kunden folgen diesem

Timeline

GetHuman-judicami hat begonnen, an diesem Problem zu arbeiten
Okt. 26., 2021 7:15am
GetHuman-judicami zeigt an, dass das Problem noch nicht behoben ist.
Okt. 27., 2021 5:51am