I booked a car thru Rentalcars.com and we are forced to cancel due to a family COVID em...
GetHuman6438566's Kundendienstproblem mit Rentalcars.com von August 2021
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Wer hat die Buchung vorgenommen, Buchungsreferenz, Rechnungsadresse, E-Mail-Adresse auf dem Konto und Treueprogrammnummer (falls zutreffend)?
The issue in GetHuman6438566's own words
I booked a car thru Rentalcars.com and we are forced to cancel due to a family COVID emergency.*I have talked with a representative with Dollar Car Rental and they approve a refund with no penalty or cancellation fee. I have been trying for several hours to contact someone.*Dollar Car Rental informed me that Rentalcars.com must initiate the refund for them to approve.**We would like Rentalcars.com to process a cancellation of our reservation and do a refund or a credit for future travel.
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