Altice buried a new feeder cable two weeks ago to my home, not a normal size cable but...

GetHuman7350414's Kundendienstproblem mit Optimum von April 2022

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The issue in GetHuman7350414's own words
Altice buried a new feeder cable two weeks ago to my home, not a normal size cable but a big *-inch feeder cable. they have sent two tecks so far and they do not have the equipment to hook this line up at the pole or my house. I have been promised by hi level supervisors this would be fixed by yesterday. No one came to connect this line. I have been out of service for five weeks now and have spoken to at least ** different people who said they will fix this, no one ever follows up or calls with information. Their customer service is a joke, and no one cares.

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Reported by GetHuman7350414
Apr. 18., 2022 - vor 4 Monaten
Not resolved
Bisher von 6 Kunden gesehen
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