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NFL Shop Customer Service

Answers to Common Problems

Use NFL Shop's Phone Number

NFL Shop's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Call NFL Shop Customer Service

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about NFL Shop.

See NFL Shop Phone Number & Contact Info

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for NFL Shop.

Do you offer gift wrapping services? Yes, NFL Shop offers gift wrapping services for an additional fee. Make your gift extra special by selecting the gift wrapping option... Read more

What is your policy on damaged or defective items? At NFL Shop, we strive to ensure customer satisfaction with every purchase. If you receive a damaged or defective item, we offer a... Read more

What is the sizing chart for NFL Shop products? The sizing chart for NFL Shop products is available on our website to assist customers in finding the perfect fit. We understand the... Read more

Can I return personalized or customized items? Yes, personalized or customized items cannot be returned to NFL Shop. As these items are specifically tailored to your individual preference,... Read more

What is the return policy for NFL Shop? The return policy for NFL Shop allows customers to return items within 60 days of purchase for a full refund. All merchandise must... Read more

How Do I Return or Exchange an Item to NFL Shop? NFLShop.com provides excellent customer support to its users and provides multiple avenues for customers wishing to return or exchange... Read more

How Do Track My Order from NFL Shop? Tracking your order from NFL.com is easy as log as you have certain pieces of information. If you don't have it, you can still call... Read more

There's more!

Click below to show 6 more questions, answers, and complete guides to common NFL Shop customer support problems.

Ask a new question See all 13 solutions...

Recent reasons customers contacted NFL Shop:

Returned the wrong jersey. Am returning the right jersey but want the wrong one back

I ordered a Cowboys football signed by all the players after the TV a couple months ago...

I placed an order for several items. I received all but one of the items. I have receiv...

Order ***-****-****. Says delivered Dec. ** ****. But we never received package. Jack b...

I just want the address my items were shipped from

Hello I am looking for information on my lost package. can I have a real live person ra...

ello, my name is andres, i'm from Bogota and i purchase a jersey of dalvin cook from mi...

STILL no update or clue as to where my order is. I ordered this nearly a month ago for...

We are trying to login. We have the correct email account (*****@***.com), we have purc...

*. I ordered the wrong size for my items and wanted to exchange them. Is that possibl...

I need a number to talk to someone bout my problmer I can't get hold of no one at all...

Ok I need help with return something. They send me the wrong size and I need to know wh...

When will I receive my merchandise?

Customer service phone number

My order hasn’t been shipped and I ordered it in November

Help me with my issue

Comparing NFL Shop Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Delta page. Or look at our Contact AT&T page. We can't really provide this kind of help if you're looking to contact NFL Shop because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with NFL Shop?

GetHuman does not work with NFL Shop's customer support operations, directly or in any other way. GetHuman has no partnership or relation to NFL Shop at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check NFL Shop's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!