Have been waiting MONTHS for letter to reset questions so I can apply for medicare on l...

GetHuman5225891's Kundendienstproblem mit Medicare von September 2020

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The issue in GetHuman5225891's own words
Have been waiting MONTHS for letter to reset questions so I can apply for medicare on line. I have requested the letter * times. I called * weeks ago and they said they sent the letter Aug **, and It should arrive in a couple days. It has now been * MORE weeks and still no letter. This is the difference between paying $****month and $****month with Medicare. I am blessed with good health but do NOT have a job so this is a huge difference in cost. My **th birthday was yesterday.This has been such a long agonizing * month process and still no letter. Now I am terrified I will not get the letter to apply for Medicare until the * months after my birthday have passed and I will forever be paying a higher premium than if I had gotten the letter in July when it was first requested. I don't understand why if I give all the pertinent info on the phone to prove wh i am (which I did) why I wasn't given the website to change my questions when I talked to Social Security on the phone August **, ****. Thank you.

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Reported by GetHuman5225891
Sep. 2., 2020 - vor 2 Jahren
Not resolved
Bisher von 20 Kunden gesehen
Ähnliches Problem wie bei 687 anderen
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