I recently bought an Xbox one s, and then also bought two games, need for speed rivals...

GetHuman5160006's Kundendienstproblem mit GameStop von August 2020

Hilfe bei meinem GameStop Problem
The issue in GetHuman5160006's own words
I recently bought an Xbox one s, and then also bought two games, need for speed rivals and call of duty modern warfare. I set up the Xbox and followed all the directions of string it up and making accounts. Need for speed rivals will allow me to play only the tutorial then proceeds to install up until **% then stops the installation and I have tried multiple troubleshooting things to fix this and nothing has worked. Call of duty modern warfare was not even reading the disc for a while but now it has downloaded three of the four packs and the fourth one stopped at **.*% and then when I tried to redownload it it stopped at **.*% and will not go past this percent. I also tried to download another free call of duty but it will not allow me to connect to Xbox live for whatever reason. I am very upset with this as I payed almost $*** for the entire setup and leave for college soon which will make it even more stressful to figure out. Please help.

GetHuman5160006 did not yet indicate what GameStop should do to make this right.

How GetHuman5160006 fixed the problem
I first went on an Xbox live chat talking to someone who said the discs were faulty so I called GameStop and was sent a label to ship back the discs in question and will receive a full refund
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GameStop

Kundendienstproblem
Reported by GetHuman5160006
Aug. 13., 2020 - vor 3 Monaten
Fixed
GetHuman5160006 shared how to fix
Bisher von 3 Kunden gesehen
Ähnliches Problem wie bei 2673 anderen
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Items needed
Bestellnummer
Name auf der Bestellung
E-Mail-Adresse auf der Bestellung
Rechnungsadresse

Timeline

GetHuman5160006 hat begonnen, an diesem Problem zu arbeiten
Aug. 13. 3:28pm
GetHuman5160006 hat bestätigt, dass das Problem behoben ist. Hurra!
Aug. 13. 7:38pm