Changed settings for the Red Zone to add it and it’s not there and won’t let me add it

GetHuman3631777's customer service issue with DISH from September 2019

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The issue in GetHuman3631777's own words
The problem: Changed settings for the Red Zone to add it and it’s not there and won’t let me add it
GetHuman3631777 did not yet indicate what DISH should do to make this right.
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DISH

Customer service issue
Reported by GetHuman3631777
Sep 22nd, 2019 - a mon ago
I have an issue with DISH too
Not resolved
Seen by 2 customers so far
Similar issue to 3660 others
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Timeline
GetHuman3631777 started working on this issue
Sep 22nd 5:15pm