DHL Shipping getting rates zero:*Here is below request and response:**request* ** *?xml...

GetHuman2938411's Kundendienstproblem mit DHL Express (UK) von Mai 2019

Hilfe bei meinem DHL Express (UK) Problem
The issue in GetHuman2938411's own words
DHL Shipping getting rates zero:*Here is below request and response:**request* ** *?xml version*"*.*" encoding*"UTF-*"?***p:DCTRequest xmlns:p*"http:**www.dhl.com" xmlns:p**"http:**www.dhl.com*datatypes" xmlns:p**"http:**www.dhl.com*DCTRequestdatatypes" xmlns:xsi*"http:**www.w*.org******XMLSchema-instance" xsi:schemaLocation*"http:**www.dhl.com DCT-req.xsd "**GetQuote xmlns*""**Request**ServiceHeader**SiteID*v***IrL*NFsGLJ**SiteID**Password*HkIFIPIzjt**Password***ServiceHeader***Request**From**CountryCode*AE**CountryCode**Postalcode*******Postalcode**City*Dubai**City***From**BkgDetails**PaymentCountryCode*AE**PaymentCountryCode**Date*****-**-****Date**ReadyTime*PT*H**M**ReadyTime**DimensionUnit*CM**DimensionUnit**WeightUnit*KG**WeightUnit**Pieces xmlns*""**Piece xmlns*""**PieceID****PieceID**Weight**.***Weight***Piece***Pieces**PaymentAccountNumber************PaymentAccountNumber**IsDutiable*Y**IsDutiable***BkgDetails**To**CountryCode*US**CountryCode**Postalcode********Postalcode**City*Anchorage**City***To**Dutiable**DeclaredCurrency*AED**DeclaredCurrency**DeclaredValue****.****DeclaredValue***Dutiable***GetQuote***p:DCTRequest*** *from*cache* ** ** *response* ** *?xml version*"*.*" encoding*"UTF-*" standalone*"no"?**res:DCTResponse xmlns:res*'http:**www.dhl.com' xmlns:xsi*'http:**www.w*.org******XMLSchema-instance' xsi:schemaLocation* 'http:**www.dhl.com DCT-Response.xsd'** *GetQuoteResponse** *Response** *ServiceHeader** *MessageTime*****-**-**T**:**:**.******:****MessageTime** *SiteID*v***IrL*NFsGLJ**SiteID** **ServiceHeader** **Response** *BkgDetails** *OriginServiceArea** *FacilityCode*MEY**FacilityCode** *ServiceAreaCode*DXB**ServiceAreaCode** **OriginServiceArea** *DestinationServiceArea** *FacilityCode*ANC**FacilityCode** *ServiceAreaCode*ANC**ServiceAreaCode** **DestinationServiceArea** *QtdShp** *GlobalProductCode*Q**GlobalProductCode** *LocalProductCode*Q**LocalProductCode** *ProductShortName*MEDICAL EXPRESS**ProductShortName** *LocalProductName*MEDICAL EXPRESS**LocalProductName** *NetworkTypeCode*TD**NetworkTypeCode** *POfferedCustAgreement*Y**POfferedCustAgreement** *TransInd*N**TransInd** *PickupDate*****-**-****PickupDate** *PickupCutoffTime*PT**H**PickupCutoffTime** *BookingTime*PT**H**BookingTime** *ExchangeRate**.*****ExchangeRate** *WeightCharge****WeightCharge** *WeightChargeTax**.*****WeightChargeTax** *TotalTransitDays****TotalTransitDays** *PickupPostalLocAddDays****PickupPostalLocAddDays** *DeliveryPostalLocAddDays****DeliveryPostalLocAddDays** *PickupNonDHLCourierCode* **PickupNonDHLCourierCode** *DeliveryNonDHLCourierCode* **DeliveryNonDHLCourierCode** *DeliveryDate*****-**-****DeliveryDate** *DeliveryTime*PT**H**DeliveryTime** *DimensionalWeight**.*****DimensionalWeight** *WeightUnit*KG**WeightUnit** *PickupDayOfWeekNum****PickupDayOfWeekNum** *DestinationDayOfWeekNum****DestinationDayOfWeekNum** *PricingDate*****-**-****PricingDate** *ShippingCharge**.*****ShippingCharge** *TotalTaxAmount**.*****TotalTaxAmount** *QtdSInAdCur** *CurrencyRoleTypeCode*BILLC**CurrencyRoleTypeCode** *WeightCharge****WeightCharge** *TotalAmount**.*****TotalAmount** *TotalTaxAmount**.*****TotalTaxAmount** *WeightChargeTax**.*****WeightChargeTax** **QtdSInAdCur** *QtdSInAdCur** *CurrencyCode*EUR**CurrencyCode** *CurrencyRoleTypeCode*PULCL**CurrencyRoleTypeCode** *WeightCharge****WeightCharge** *TotalAmount**.*****TotalAmount** *TotalTaxAmount**.*****TotalTaxAmount** *WeightChargeTax**.*****WeightChargeTax** **QtdSInAdCur** *QtdSInAdCur** *CurrencyCode*EUR**CurrencyCode** *CurrencyRoleTypeCode*BASEC**CurrencyRoleTypeCode** *WeightCharge****WeightCharge** *TotalAmount**.*****TotalAmount** *TotalTaxAmount**.*****TotalTaxAmount** *WeightChargeTax**.*****WeightChargeTax** **QtdSInAdCur** **QtdShp** *QtdShp** *GlobalProductCode*Y**GlobalProductCode** *LocalProductCode*Y**LocalProductCode** *ProductShortName*EXPRESS **:****ProductShortName** *LocalProductName*EXPRESS **:** NONDOC**LocalProductName** *NetworkTypeCode*TD**NetworkTypeCode** *POfferedCustAgreement*N**POfferedCustAgreement** *TransInd*Y**TransInd** *PickupDate*****-**-****PickupDate** *PickupCutoffTime*PT**H**PickupCutoffTime** *BookingTime*PT**H**BookingTime** *ExchangeRate**.*****ExchangeRate** *WeightCharge****WeightCharge** *WeightChargeTax**.*****WeightChargeTax** *TotalTransitDays****TotalTransitDays** *PickupPostalLocAddDays****PickupPostalLocAddDays** *DeliveryPostalLocAddDays****DeliveryPostalLocAddDays** *PickupNonDHLCourierCode* **PickupNonDHLCourierCode** *DeliveryNonDHLCourierCode* **DeliveryNonDHLCourierCode** *DeliveryDate*****-**-****DeliveryDate** *DeliveryTime*PT**H**DeliveryTime** *DimensionalWeight**.*****DimensionalWeight** *WeightUnit*KG**WeightUnit** *PickupDayOfWeekNum****PickupDayOfWeekNum** *DestinationDayOfWeekNum****DestinationDayOfWeekNum** *QtdShpExChrg** *SpecialServiceType*YK**SpecialServiceType** *LocalServiceType*YK**LocalServiceType** *GlobalServiceName***:** PREMIUM**GlobalServiceName** *LocalServiceTypeName***:** PREMIUM**LocalServiceTypeName** *SOfferedCustAgreement*N**SOfferedCustAgreement** *ChargeCodeType*SCH**ChargeCodeType** **QtdShpExChrg** *PricingDate*****-**-****PricingDate** *ShippingCharge**.*****ShippingCharge** *TotalTaxAmount**.*****TotalTaxAmount** *QtdSInAdCur** *CurrencyRoleTypeCode*BILLC**CurrencyRoleTypeCode** *WeightCharge****WeightCharge** *TotalAmount**.*****TotalAmount** *TotalTaxAmount**.*****TotalTaxAmount** *WeightChargeTax**.*****WeightChargeTax** **QtdSInAdCur** *QtdSInAdCur** *CurrencyCode*EUR**CurrencyCode** *CurrencyRoleTypeCode*PULCL**CurrencyRoleTypeCode** *WeightCharge****WeightCharge** *TotalAmount**.*****TotalAmount** *TotalTaxAmount**.*****TotalTaxAmount** *WeightChargeTax**.*****WeightChargeTax** **QtdSInAdCur** *QtdSInAdCur** *CurrencyCode*EUR**CurrencyCode** *CurrencyRoleTypeCode*BASEC**CurrencyRoleTypeCode** *WeightCharge****WeightCharge** *TotalAmount**.*****TotalAmount** *TotalTaxAmount**.*****TotalTaxAmount** *WeightChargeTax**.*****WeightChargeTax** **QtdSInAdCur** **QtdShp** *QtdShp** *GlobalProductCode*P**GlobalProductCode** *LocalProductCode*P**LocalProductCode** *ProductShortName*EXPRESS WORLDWIDE**ProductShortName** *LocalProductName*EXPRESS WORLDWIDE NONDOC**LocalProductName** *NetworkTypeCode*TD**NetworkTypeCode** *POfferedCustAgreement*N**POfferedCustAgreement** *TransInd*Y**TransInd** *PickupDate*****-**-****PickupDate** *PickupCutoffTime*PT**H**PickupCutoffTime** *BookingTime*PT**H**BookingTime** *ExchangeRate**.*****ExchangeRate** *WeightCharge****WeightCharge** *WeightChargeTax**.*****WeightChargeTax** *TotalTransitDays****TotalTransitDays** *PickupPostalLocAddDays****PickupPostalLocAddDays** *DeliveryPostalLocAddDays****DeliveryPostalLocAddDays** *PickupNonDHLCourierCode* **PickupNonDHLCourierCode** *DeliveryNonDHLCourierCode* **DeliveryNonDHLCourierCode** *DeliveryDate*****-**-****DeliveryDate** *DeliveryTime*PT**H**M**DeliveryTime** *DimensionalWeight**.*****DimensionalWeight** *WeightUnit*KG**WeightUnit** *PickupDayOfWeekNum****PickupDayOfWeekNum** *DestinationDayOfWeekNum****DestinationDayOfWeekNum** *PricingDate*****-**-****PricingDate** *ShippingCharge**.*****ShippingCharge** *TotalTaxAmount**.*****TotalTaxAmount** *QtdSInAdCur** *CurrencyRoleTypeCode*BILLC**CurrencyRoleTypeCode** *WeightCharge****WeightCharge** *TotalAmount**.*****TotalAmount** *TotalTaxAmount**.*****TotalTaxAmount** *WeightChargeTax**.*****WeightChargeTax** **QtdSInAdCur** *QtdSInAdCur** *CurrencyCode*EUR**CurrencyCode** *CurrencyRoleTypeCode*PULCL**CurrencyRoleTypeCode** *WeightCharge****WeightCharge** *TotalAmount**.*****TotalAmount** *TotalTaxAmount**.*****TotalTaxAmount** *WeightChargeTax**.*****WeightChargeTax** **QtdSInAdCur** *QtdSInAdCur** *CurrencyCode*EUR**CurrencyCode** *CurrencyRoleTypeCode*BASEC**CurrencyRoleTypeCode** *WeightCharge****WeightCharge** *TotalAmount**.*****TotalAmount** *TotalTaxAmount**.*****TotalTaxAmount** *WeightChargeTax**.*****WeightChargeTax** **QtdSInAdCur** **QtdShp** *QtdShp** *GlobalProductCode****GlobalProductCode** *LocalProductCode****LocalProductCode** *ProductShortName*EXPRESS EASY**ProductShortName** *LocalProductName*EXPRESS EASY NONDOC**LocalProductName** *NetworkTypeCode*TD**NetworkTypeCode** *POfferedCustAgreement*Y**POfferedCustAgreement** *TransInd*N**TransInd** *PickupDate*****-**-****PickupDate** *PickupCutoffTime*PT**H**PickupCutoffTime** *BookingTime*PT**H**BookingTime** *ExchangeRate**.*****ExchangeRate** *WeightCharge****WeightCharge** *WeightChargeTax**.*****WeightChargeTax** *TotalTransitDays****TotalTransitDays** *PickupPostalLocAddDays****PickupPostalLocAddDays** *DeliveryPostalLocAddDays****DeliveryPostalLocAddDays** *PickupNonDHLCourierCode* **PickupNonDHLCourierCode** *DeliveryNonDHLCourierCode* **DeliveryNonDHLCourierCode** *DeliveryDate*****-**-****DeliveryDate** *DeliveryTime*PT**H**M**DeliveryTime** *DimensionalWeight**.*****DimensionalWeight** *WeightUnit*KG**WeightUnit** *PickupDayOfWeekNum****PickupDayOfWeekNum** *DestinationDayOfWeekNum****DestinationDayOfWeekNum** *PricingDate*****-**-****PricingDate** *ShippingCharge**.*****ShippingCharge** *TotalTaxAmount**.*****TotalTaxAmount** *QtdSInAdCur** *CurrencyRoleTypeCode*BILLC**CurrencyRoleTypeCode** *WeightCharge****WeightCharge** *TotalAmount**.*****TotalAmount** *TotalTaxAmount**.*****TotalTaxAmount** *WeightChargeTax**.*****WeightChargeTax** **QtdSInAdCur** *QtdSInAdCur** *CurrencyCode*EUR**CurrencyCode** *CurrencyRoleTypeCode*PULCL**CurrencyRoleTypeCode** *WeightCharge****WeightCharge** *TotalAmount**.*****TotalAmount** *TotalTaxAmount**.*****TotalTaxAmount** *WeightChargeTax**.*****WeightChargeTax** **QtdSInAdCur** *QtdSInAdCur** *CurrencyCode*EUR**CurrencyCode** *CurrencyRoleTypeCode*BASEC**CurrencyRoleTypeCode** *WeightCharge****WeightCharge** *TotalAmount**.*****TotalAmount** *TotalTaxAmount**.*****TotalTaxAmount** *WeightChargeTax**.*****WeightChargeTax** **QtdSInAdCur** **QtdShp** **BkgDetails** *Srvs** *Srv** *GlobalProductCode*Q**GlobalProductCode** *MrkSrv** *LocalProductCode*Q**LocalProductCode** *ProductShortName*MEDICAL EXPRESS**ProductShortName** *LocalProductName*MEDICAL EXPRESS**LocalProductName** *ProductDesc*MEDICAL EXPRESS**ProductDesc** *NetworkTypeCode*TD**NetworkTypeCode** *POfferedCustAgreement*Y**POfferedCustAgreement** *TransInd*N**TransInd** **MrkSrv** **Srv** *Srv** *GlobalProductCode*Y**GlobalProductCode** *MrkSrv** *LocalProductCode*Y**LocalProductCode** *ProductShortName*EXPRESS **:****ProductShortName** *LocalProductName*EXPRESS **:** NONDOC**LocalProductName** *ProductDesc*EXPRESS **:** NONDOC**ProductDesc** *NetworkTypeCode*TD**NetworkTypeCode** *POfferedCustAgreement*N**POfferedCustAgreement** *TransInd*Y**TransInd** **MrkSrv** *MrkSrv** *LocalServiceType*YK**LocalServiceType** *GlobalServiceName***:** PREMIUM**GlobalServiceName** *LocalServiceTypeName***:** PREMIUM**LocalServiceTypeName** *SOfferedCustAgreement*N**SOfferedCustAgreement** *ChargeCodeType*SCH**ChargeCodeType** *MrkSrvInd*N**MrkSrvInd** **MrkSrv** **Srv** *Srv** *GlobalProductCode*P**GlobalProductCode** *MrkSrv** *LocalProductCode*P**LocalProductCode** *ProductShortName*EXPRESS WORLDWIDE**ProductShortName** *LocalProductName*EXPRESS WORLDWIDE NONDOC**LocalProductName** *ProductDesc*EXPRESS WORLDWIDE NONDOC**ProductDesc** *NetworkTypeCode*TD**NetworkTypeCode** *POfferedCustAgreement*N**POfferedCustAgreement** *TransInd*Y**TransInd** **MrkSrv** **Srv** *Srv** *GlobalProductCode****GlobalProductCode** *MrkSrv** *LocalProductCode****LocalProductCode** *ProductShortName*EXPRESS EASY**ProductShortName** *LocalProductName*EXPRESS EASY NONDOC**LocalProductName** *ProductDesc*EXPRESS EASY NONDOC**ProductDesc** *NetworkTypeCode*TD**NetworkTypeCode** *POfferedCustAgreement*Y**POfferedCustAgreement** *TransInd*N**TransInd** **MrkSrv** **Srv** **Srvs** **GetQuoteResponse***res:DCTResponse**!-- ServiceInvocationId:*****************ed**e**dfb*-***e-*d**-b***-****c**ed*** --** )** ***pid* ** ******)

GetHuman2938411 did not yet indicate what DHL Express (UK) should do to make this right.

How GetHuman2938411 fixed the problem
DHL giving zero rates for every country*utill all configration is ok in store as we have configured DHL in magento * stores.
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DHL Express (UK)

Kundendienstproblem
Reported by GetHuman2938411
Mai 17., 2019 - vor 3 Jahren
Fixed
GetHuman2938411 shared how to fix
Bisher von 250 Kunden gesehen
Ähnliches Problem wie bei 311 anderen
0 Kunden folgen diesem
Items needed
Wer hat den Kauf getätigt?
Auftragsnummer, Frachtnummer, Sendungscode

Timeline

GetHuman2938411 hat begonnen, an diesem Problem zu arbeiten
Mai 17., 2019 11:25am
GetHuman2938411 zeigt an, dass das Problem noch nicht behoben ist.
Mai 18., 2019 7:32pm
GetHuman2938411 hat bestätigt, dass das Problem behoben ist. Hurra!
Mai 18., 2019 7:32pm