I'm not certain wat happened to my previous email I tried to send however I'm under tim...

GetHuman7557514's Problem mit dem technischen Support mit Charter Communications von Juni 2022

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The issue in GetHuman7557514's own words
I'm not certain wat happened to my previous email I tried to send however I'm under time pressure bc att is limited my order I placed for ** hours where I have to verify my identity however my screen is shattered on my current device hence why I currently had to buy a new device unfortunately the team cannot send me my order until I verify so unfortunately my camera is shattered giving me very little possibilities to work with here. I called support n Jeff the rep instructed me to turn to this. I'm currently on a rig site with my husband literally ** miles from any station let alone att store so tht leaves me only this option only I cannot find any attachment or upload screen nthe strange part is my husband laptop literally says that it won't send to att site bc it's " not safe" wat do I do bc I paid out of pocket n now I have ** hours to send my id or they cancel my order n I really need a new device?I'm stuck no answers?

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Charter Communications

Problem mit dem technischen Support
Reported by GetHuman7557514
Juni 21., 2022 - vor 2 Monaten
Not resolved
Bisher von 9 Kunden gesehen
Ähnliches Problem wie bei 276 anderen
0 Kunden folgen diesem
Items needed
Name auf Rechnung
Kontonummer
Rechnungsadresse
Telefonnummer des Kontos
Letzte 4 von SSN
PIN auf Rechnung

Timeline

GetHuman7557514 hat begonnen, an diesem Problem zu arbeiten
Juni 21. 4:08pm