hello**Made a reservation in January **** for a room at *Hotel Place D’armes in Montrea...

GetHuman7452865's Kundendienstproblem mit Booking.com von Mai 2022

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The issue in GetHuman7452865's own words
hello**Made a reservation in January **** for a room at *Hotel Place D’armes in Montreal *R*servation ********** for the ** juin **** **Had to cancel, in March ****, ( I believe, not exactly sure of exact date) due to COVID and wedding being canceled **Had already been billed ***,** $ on the ** of January***** *Was told I had a credit for a future date **Just called the hotel to book a date ( the night of the ** of June ****) *They told me I need to go through booking. Com *My request is: *I want a refund for the room not used or a reservation in the initial hotel? Or another hotel? A credit with booking. Com ? *Looking forward to our exchanges *Thank-you for your attention on this matter **I can be reached at *** ***-*****Brigitte Auger

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Reported by GetHuman7452865
Mai 17., 2022 - vor einem Monat
Not resolved
Bisher von 2 Kunden gesehen
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