Didn't receive tracking & shipping * info to *****@***.com. from Assurance wireless a...

GetHuman-cindy_fa's Kundendienstproblem mit Assurance Wireless von Juli 2022

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The issue in GetHuman-cindy_fa's own words
Didn't receive tracking & shipping * info to *****@***.com. from Assurance wireless as promised about ****-******* about my new replacement phone ordered by one of their customer service representatives. I had been loaned my neighbor's old Assurance wireless phone to make sure it was shipped to the correct address. That was the ** of July, ****. My Assurance account I have had a long time. I am *** I am lower income and already qualified for the Lifeline and ACP. My old phone runs on data and fries itself. After trouble shooting* I was finally transferred to a rep that assured me the the replacement phone* a Moxee I Phone w unlimited text and unlimited talk time is on the way. Through USPS (US Postal Service) Please email me* Assurance customer service shipping representative. My Assurance Wireless account is Cindy Fankhanel and my account PIN is now changed for the replacement phone to activate it when I finally receive it. The account PIN (if needed) is ******. to look up the tracking and shipping confirmation. Then Please send that to my email address below ASAP ! Thank you! It is important to so I can talk to my Dad who is **, as of July **, ** and moved to a nice new place in Proctorville, Ohio. I cannot even communicate with my work that is part time and needed* for too many things to type. Please resolve this issue as promptly as possible* Please! This has been so difficult.

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Reported by GetHuman-cindy_fa
Juli 25., 2022 - vor 2 Monaten
Not resolved
Bisher von 4 Kunden gesehen
Ähnliches Problem wie bei 545 anderen
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GetHuman-cindy_fa hat begonnen, an diesem Problem zu arbeiten
Juli 25. 5:09pm