Didn't receive tracking & shipping * info to *****@***.com. from Assurance wireless a...

GetHuman-cindy_fa's Kundendienstproblem mit Assurance Wireless von Juli 2022

Hilfe bei meinem Assurance Wireless Problem
First: share to improve GetHuman-cindy_fa's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-cindy_fa may need:
Name auf dem Konto, Telefonnummer, Rechnungsadresse und Last 4 der SSN
The issue in GetHuman-cindy_fa's own words
Didn't receive tracking & shipping * info to *****@***.com. from Assurance wireless as promised about ****-******* about my new replacement phone ordered by one of their customer service representatives. I had been loaned my neighbor's old Assurance wireless phone to make sure it was shipped to the correct address. That was the ** of July, ****. My Assurance account I have had a long time. I am *** I am lower income and already qualified for the Lifeline and ACP. My old phone runs on data and fries itself. After trouble shooting* I was finally transferred to a rep that assured me the the replacement phone* a Moxee I Phone w unlimited text and unlimited talk time is on the way. Through USPS (US Postal Service) Please email me* Assurance customer service shipping representative. My Assurance Wireless account is Cindy Fankhanel and my account PIN is now changed for the replacement phone to activate it when I finally receive it. The account PIN (if needed) is ******. to look up the tracking and shipping confirmation. Then Please send that to my email address below ASAP ! Thank you! It is important to so I can talk to my Dad who is **, as of July **, ** and moved to a nice new place in Proctorville, Ohio. I cannot even communicate with my work that is part time and needed* for too many things to type. Please resolve this issue as promptly as possible* Please! This has been so difficult.

GetHuman-cindy_fa did not yet indicate what Assurance Wireless should do to make this right.

How GetHuman-cindy_fa fixed the problem

We are waiting for GetHuman-cindy_fa to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Assurance Wireless's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Haben Sie auch Assurance Wireless Probleme?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Assurance Wireless

Kundendienstproblem
Reported by GetHuman-cindy_fa
Juli 25., 2022 - vor 2 Monaten
Not resolved
Bisher von 4 Kunden gesehen
Ähnliches Problem wie bei 545 anderen
0 Kunden folgen diesem

Timeline

GetHuman-cindy_fa hat begonnen, an diesem Problem zu arbeiten
Juli 25. 5:09pm