I lost my assurance government phone and need a replacement

GetHuman7654974's Kundendienstproblem mit Assurance Wireless von Juli 2022

4 Ansichten | 485 ähnlich | 0 folgt
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Name auf dem Konto, Telefonnummer, Rechnungsadresse und Last 4 der SSN
The issue in GetHuman7654974's own words
I lost my government phone or Someone could have stolen it I'm not sure. I called a customer service representative and when I told the customer service representative I had lost my phone they told me it was still activated and I would have to buy a new phone because the phone was not broken just lost. They should have deactivated it in case it was stolen
I called a customer service representative they told me it was still activated and I would have to buy a new phone because the phone was not broken just lost. I can't afford to buy a phone. I also lost my debit card the same day. I'm still waiting on my bank debit card
Giving me a replacement phone
I have been a customer since Jan. *****I was hoping assurance would be better than access wireless
No
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Assurance Wireless

Government free Phone service
Kundendienstproblem
Reported by GetHuman7654974
Juli 22., 2022 - vor 2 Monaten
Not resolved
Bisher von 4 Kunden gesehen
Ähnliches Problem wie bei 485 anderen
0 Kunden folgen diesem

Timeline

GetHuman7654974 hat begonnen, an diesem Problem zu arbeiten
Juli 22. 12:40pm