I have NEVER received an Amex card bill by US mail or e-mail. Last week I received an...

GetHuman-mireposo's Kundendienstproblem mit American Express von Juli 2021

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The issue in GetHuman-mireposo's own words
I have NEVER received an Amex card bill by US mail or e-mail. Last week I received an e-mail (so I know of course you have my e-mail address) that my account was past due. You charged me $** for the late payment. As I never received a bill, how would I know there even was a payment due? Please tell me HOW you are reaching me to report my monthly account (including amounts due)? And please explain why I have not been receiving communications from you**except to tell me about (useless) special deals.

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American Express

Kundendienstproblem
Reported by GetHuman-mireposo
Juli 21., 2021 - vor 6 Monaten
Not resolved
Bisher von 11 Kunden gesehen
Ähnliches Problem wie bei 796 anderen
0 Kunden folgen diesem

Timeline

GetHuman-mireposo hat begonnen, an diesem Problem zu arbeiten
Juli 21., 2021 1:21pm