Flight out of MSY to DFW was substantially delayed this morning, causing us to miss con...
GetHuman7915561's Kundendienstproblem mit American Airlines von Oktober 2022
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The issue in GetHuman7915561's own words
Flight out of MSY to DFW was substantially delayed this morning, causing us to miss connection to Cancun. This is our honeymoon trip and we are now missing the planned activities and prepaid transportation due to AA’s unreasonable delay. This is an incredibly inconvenience to us. We are currently at DFW and every customer service representative has refused to help in any way. Our flight is now scheduled to leave at *:** PM and arrive in Cancun after *pm. We were supposed to arrive in Cancun before noon. So far, AA has refused to offer us any sort of reimbursement or compensation for this issue. We were placed on standby for a flight departing at **:** AM and were told we could get on the flight if we would accept coach seats. We paid for first*business class seats. This is absolutely unacceptable. We would like a voucher or reimbursement due to the fact that AA has ruined the first day of our honeymoon with such an unreasonable inconvenience.
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