We flew home from Monterrey, Mexico yesterday on a return flight. One of our baggage d...

GetHuman7005408's Kundendienstproblem mit American Airlines von Januar 2022

Hilfe bei meinem American Airlines Problem
First: share to improve GetHuman7005408's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman7005408 may need:
Flugnummer, Bestätigungsnummer, Ticketnummer, E-Mail-Adresse bei Bestellung, Telefonnummer bei Bestellung, Name des Passagiers, Privatadresse und Geburtsdatum
The issue in GetHuman7005408's own words
We flew home from Monterrey, Mexico yesterday on a return flight. One of our baggage did not arrive. We were told last night that it would be brought to us today. I called baggage at AA in Memphis this morning. They told me that it would be tomorrow. When I told the lady we were promised it would be here today, she rudely informed me that that was all she could do and if we needed clothes we should go out and buy new clothes. We just spent over **** dollars with AA only to have luggage that we cannot receive. And on top of that rude customer service. I need to talk with someone, but you don't seem to be interested in taking care of your customers once you have taken their money.

GetHuman7005408 did not yet indicate what American Airlines should do to make this right.

How GetHuman7005408 fixed the problem

We are waiting for GetHuman7005408 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get American Airlines's attention and get better help faster. Tap below to get started.
Haben Sie auch American Airlines Probleme?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

American Airlines

Kundendienstproblem
Reported by GetHuman7005408
Jan. 9., 2022 - vor 4 Monaten
Not resolved
Bisher von 7 Kunden gesehen
Ähnliches Problem wie bei 524 anderen
0 Kunden folgen diesem