Hi there*I have to cancel my trip to Seoul due to govt restrictions and I have correspo...

GetHuman-cmmok's Kundendienstproblem mit AirBnB von Dezember 2021

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Buchungsnummer, Rechnungsadresse, E-Mail-Adresse auf dem Konto, Telefonnummer des Kontos, Auszahlungsmethode (bei Karte oder Bankkonto bitte die letzten 4 Ziffern angeben) und Geburtsdatum
The issue in GetHuman-cmmok's own words
Hi there*I have to cancel my trip to Seoul due to govt restrictions and I have corresponded with the AirBNB host to waive my cancellation fees and she has agreed. I have a message in my AirBNB chat to verify this.**H*w when I submitted a cancellation request on your site, I get a **% deduction of the amount paid. How do get the full refund?**Confirmation code*HMBB**Z**B**Extract of message as follows:*"*Dec *, ******Select to open user profile for Tony*Tony**:** AM*Chole, the Korean government just announced a ** day quarantine for visitors into Korea. As such, we will have to cancel our booking as the requirement is to be quarantine in a government dedicated facility.**Can you waive our cancellation fee as this is something that we cannot control. We will make a new booking for next year when the situation improves .**Select to open user profile for Chloe*Chloe**:** PM*Hi Tony*Unfortunately, the situation has changed badly. Because of COVID-**, the fee will be exempted. Please cancel it as soon as possible. If it gets better soon, please make a reservation again. Thank you.**"

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Reported by GetHuman-cmmok
Dez. 2., 2021 - vor einem Monat
Not resolved
Bisher von 2 Kunden gesehen
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GetHuman-cmmok hat begonnen, an diesem Problem zu arbeiten
Dez. 2., 2021 4:57am