aosmith fptu***** ************* has an error code of ecc called was talked through how...

GetHuman-brannanw's Beschwerdeproblem mit A.O. Smith von November 2022

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The issue in GetHuman-brannanw's own words
get it fixed under warrant at *** % per cost of labor ... aosmith fptu***** ************* has an error code of ecc called was talked through how to clear but did not clear** called for next step which is to have heather serviced. no auth dealer in my area to service found one company that would service for ***.dollars for first hour and then ***.per hour after first. i should not have to pay any service fees since heather is less then six month old . was told that you would pay only *** per labor cost per visit .. Since you are a billion dollar sales company per year dont think it is right someone on a fixed income and a retired service member to have to pay for service on your product that is under warrant. so hopefully you can resolve the problem to have my heather serviced at ***% of labor and parts cost. And to look at your own values for customers care. thanks william brannan
they dont get that my heather is * month old under full warranty but i got to pay all labor cost and they might refund up to ***. dollars
resolved at ***% with labor cost
* months
yes called talked to tech and talked me through on how to clear ecc code did not clear after walk through
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A.O. Smith

fptu***** hybyrd water heat
Beschwerdeproblem
Reported by GetHuman-brannanw
Nov. 18., 2022 - vor 2 Monaten
Not resolved
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GetHuman-brannanw hat begonnen, an diesem Problem zu arbeiten
Nov. 18., 2022 3:08pm
GetHuman-brannanw zeigt an, dass das Problem noch nicht behoben ist.
Nov. 19., 2022 1:44pm
GetHuman-brannanw zeigt an, dass das Problem noch nicht behoben ist.
Nov. 19., 2022 1:47pm
GetHuman-brannanw zeigt an, dass das Problem noch nicht behoben ist.
Nov. 19., 2022 2:59pm
GetHuman-brannanw zeigt an, dass das Problem noch nicht behoben ist.
Nov. 19., 2022 5:25pm