What is your refund policy?

At WJOutlet.com, we understand that customer satisfaction is paramount. Therefore, we have a hassle-free refund policy in place. If, for any reason, you are not completely satisfied with your purchase, we offer a full refund within 30 days of receiving the product. To initiate a refund, simply contact our customer support team with your order details. We do not require any explanations or justifications for your return. However, the item must be in new and unused condition, in its original packaging. Once we receive the returned item, we will process your refund within 3-5 business days. Please note that shipping costs are non-refundable, and the customer is responsible for the return shipping fees. Rest assured, our refund policy is designed to ensure a seamless and satisfactory shopping experience for all our valued customers.