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Valleyvet.com Customer FAQ

Top Answers & How-to Guides

What is Valleyvet.com's Phone Number?

The question we are asked most often is about how to talk to Valleyvet.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Valleyvet.com Customer Questions

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Ordering Process

How do I place an order?

Placing an order on Valleyvet.com is simple. Users can browse or search for products, select their desired items, and add them...
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How long will it take for my order to be delivered?

Delivery times for orders from Valleyvet.com depend on the shipping method, location, and item availability. Standard shipping...
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Can I track my order?

Yes, Valleyvet.com allows customers to track their orders through a confirmation email which includes a tracking number....
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Can I cancel or modify my order after it has been placed?

Once an order is placed on Valleyvet.com, options for cancellation or modification are limited, and prompt action is important...
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Shipping and Delivery

What should I do if I receive a damaged or defective product?

If a customer receives a faulty item from Valleyvet.com, they should first examine the product for visible damage and take...
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What is your return policy?

Valleyvet.com has a return policy focused on customer satisfaction, allowing returns of most new, unused items within a set...
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Do you offer international shipping?

Valleyvet.com mainly caters to U.S. customers and does not officially promise international shipping. However, it may be...
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News and Services

How do I sign up for the newsletter?

To subscribe to the Valleyvet.com newsletter, visit their official website and locate the newsletter section, usually at the...
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Do you offer vaccinations for pets?

Valleyvet.com provides a variety of pet vaccination products, but they do not administer vaccines themselves. Pet owners can...
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Payments and Discounts

What payment methods do you accept?

Valleyvet.com accepts various payment methods including major credit cards, electronic checks, and possibly other platforms,...
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Are there any discounts or promotions available?

Valleyvet.com often features a variety of discounts and promotions, including seasonal sales, product-specific offers, and bulk...
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Do you have a loyalty program?

Valleyvet.com does not currently have a formal loyalty program, but they do provide frequent promotions and discounts that...
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