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Valley National Bank Customer FAQ

Top Answers & How-to Guides

What is Valley National Bank's Phone Number?

The question we are asked most often is about how to talk to Valley National Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I open a new account?

To establish a new account with Valley National Bank, an individual should first identify the account type needed, then gather...

Can I access my accounts online?

Valley National Bank provides online banking for customers to easily manage their accounts from any device. Users can view...
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Recent Valley National Bank Customer Questions

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Account Services

How do I open a new account?

To establish a new account with Valley National Bank, an individual should first identify the account type needed, then gather...
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How can I apply for a mortgage with Valley National Bank?

To apply for a mortgage with Valley National Bank, gather necessary documents like income statements and credit history. Visit...
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What are the different types of accounts offered at Valley National Bank?

Valley National Bank provides a variety of account types for personal and business needs, including checking and savings...
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Online Banking

How do I reset my online banking password?

To reset your Valley National Bank online banking password, visit their website and locate the "Forgot Password" option. Enter...
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Can I access my accounts online?

Valley National Bank provides online banking for customers to easily manage their accounts from any device. Users can view...
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Does Valley National Bank offer mobile banking?

Valley National Bank indeed provides mobile banking solutions allowing customers to carry out various transactions from their...
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Is there a mobile app for Valley National Bank?

Valley National Bank does provide a mobile app that allows customers to conveniently manage their accounts from mobile devices....
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Financial Products

How do I enroll in eStatements?

To enroll in eStatements with Valley National Bank, customers usually need to log into their online banking, find the...
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What services does Valley National Bank offer?

Valley National Bank provides a wide array of financial services suitable for both individuals and businesses. These include...
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What are the requirements to apply for a loan at Valley National Bank?

To apply for a loan at Valley National Bank, individuals usually need valid ID, proof of income, and a credit report for credit...
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What tools does Valley National Bank provide for budgeting or savings?

Valley National Bank provides tools for effective budgeting and saving, such as an online banking platform for real-time...
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Card Services

How do I report a lost or stolen debit card?

Valley National Bank provides clear instructions for reporting a lost or stolen debit card. Customers are advised to act...
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What types of credit cards does Valley National Bank offer?

Valley National Bank provides various credit card options, including cash back cards, rewards cards, and low-interest rate...
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Banking Operations

What are the hours of operation for Valley National Bank?

Hours at Valley National Bank depend on the branch, with many open weekdays from 9 AM to 5 PM and some Saturday hours from 9 AM...
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Are there any fees for using Valley National Bank's services?

Valley National Bank does charge various fees based on account types and services used, including monthly maintenance fees,...
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