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Singer Sewing Co. Customer FAQ

Top Answers & How-to Guides

What is Singer Sewing Co.'s Phone Number?

The question we are asked most often is about how to talk to Singer Sewing Co. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Singer Sewing Co. Customer Questions

Thin threat spool keeps spinning and the thread being wound into spool is very slack and cannot be used to sew

This issue often occurs due to improper tension on the thread or a misaligned thread path. Ensure that the thread is correctly threaded through the machine, following the guide. Check the spool holder to make sure it is secure and that the thread is not twisted. Additionally, adjust the tension settings on your machine as needed. If the problem persists, consider using a thread guide or a spool cap to maintain the thread's tension.
Asked Jun 25, 2025 9:34 PM

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Purchasing Information

Where can I buy Singer sewing machines?

Singer sewing machines are available at numerous retailers, including craft and department stores, as well as online on...

What is the warranty on Singer sewing machines?

The warranty for Singer sewing machines varies by model, typically covering defects for one to twenty-five years. It includes...

Can I purchase replacement parts for my Singer sewing machine?

Yes, Singer Sewing Company provides a variety of replacement parts specific to different sewing machine models. Customers can...

What is the return policy for Singer sewing machines?

Singer Sewing Co. typically allows returns of sewing machines within about 30 days if they are in original packaging and...

Does Singer offer any special collections or limited edition sewing machines?

Singer Sewing Company regularly launches special collections and limited edition sewing machines featuring distinctive designs...

Sewing Projects and Resources

What types of sewing projects are suitable for a beginner?

Beginners can choose sewing projects like pillowcases, tote bags, or simple clothing alterations to develop their skills...

Does Singer offer sewing classes or tutorials?

Singer Sewing Company understands the value of education for sewing enthusiasts. While they do not directly provide classes,...

Can I find online resources for Singer sewing projects?

There are many online resources for Singer sewing projects, including free tutorials and patterns on Singer Sewing Co.'s...

Sewing Machine Features

What are the different types of sewing machines offered by Singer?

Singer Sewing Company features a wide variety of sewing machines catering to different skill levels. They offer mechanical...

Can Singer sewing machines be used for quilting?

Singer sewing machines are indeed suitable for quilting, featuring models with specifications like wide throat spaces, walking...

Are there any accessories available for Singer sewing machines?

Singer sewing machines come with a wide range of accessories, including presser feet designed for specific tasks like quilting...

Can I use my Singer sewing machine for embroidery?

Whether you can use a Singer sewing machine for embroidery depends on the model. Some models are equipped with embroidery...

Maintenance and Troubleshooting

What maintenance tips can you recommend for Singer sewing machines?

To maintain Singer sewing machines effectively, it is essential to clean dust and lint from areas like the throat plate and...

What should I do if my Singer sewing machine is making unusual noises?

If a Singer sewing machine produces strange sounds, it may have threading issues, debris in the bobbin area, or lubrication...
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Singer Sewing Co. issues reported to GetHuman
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