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Rockler.com Customer FAQ

Top Answers & How-to Guides

What is Rockler.com's Phone Number?

The question we are asked most often is about how to talk to Rockler.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I unsubscribe from your newsletter?

To unsubscribe from our newsletter, simply click on the "unsubscribe" link at the bottom of any newsletter you have received from us....

Do I need an account to make a purchase on Rockler.com?

No, you do not need to create an account to make a purchase on Rockler.com. We offer the option for customers to make purchases as...
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Contact Rockler.com customer service

Order Tracking

How do I track my order?

To track your order, simply log in to your Rockler account and click on the "Track Order" link. From there, you can view the status...
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How long will it take to receive my order?

The estimated delivery time for your order depends on various factors, including the shipping method selected and your location. At...
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Account Management

How do I unsubscribe from your newsletter?

To unsubscribe from our newsletter, simply click on the "unsubscribe" link at the bottom of any newsletter you have received from us....
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Do I need an account to make a purchase on Rockler.com?

No, you do not need to create an account to make a purchase on Rockler.com. We offer the option for customers to make purchases as...
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About Rockler.com

What is Rockler.com?

Rockler.com is a leading online retailer specializing in woodworking and hardware supplies. As a trusted name in the industry, Rockler.com...
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Payment Methods

What payment methods do you accept?

Rockler.com accepts a variety of payment methods to provide flexible options for our customers. We offer Visa, MasterCard, American...
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International Shipping

Do you offer international shipping?

Yes, we offer international shipping. At Rockler.com, we understand that our customers are located all over the world and we strive...
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Returns and Exchanges

Can I return or exchange an item?

Yes, Rockler.com offers a hassle-free return and exchange policy. If for any reason you are not completely satisfied with your purchase,...
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What is your return policy?

At Rockler.com, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not satisfied with your...
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Can I cancel my order after it has been placed?

Yes, you can cancel your order after it has been placed, but it needs to be done as soon as possible. We strive to process and ship...
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Discounts and Promotions

Are there any discounts or promotions available?

Yes, Rockler offers several discounts and promotions throughout the year. We have regular sales and clearance events where you can...
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Gift Cards

Do you offer gift cards?

Yes, we do offer gift cards at Rockler.com. Our gift cards are the perfect solution for anyone who loves woodworking or DIY projects....
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Help me with my Rockler.com customer service issue

Ask any question you have about Rockler.com customer service. We will do our best to get you answers right away.
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