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Replacements.com Customer FAQ

Top Answers & How-to Guides

What is Replacements.com's Phone Number?

The question we are asked most often is about how to talk to Replacements.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for your convenience. We understand the importance of a beautifully wrapped gift and strive to...
Ask any question you have about Replacements.com customer service, get an answer now.

Order Tracking

How can I track my order?

You can track your order by logging into your account on our website and clicking on the "Order Status" tab. From there, you can view...

About Replacements.com

What is Replacements.com?

Replacements.com is a comprehensive online platform for antique and discontinued tableware, collectibles, and home décor. As the world's...

Selling Items

Can I sell my own items on Replacements.com?

Unfortunately, Replacements.com does not offer a platform for individuals to sell their own items. Our inventory consists of carefully...

Payment Methods

What payment methods are accepted on Replacements.com?

Replacements.com accepts a variety of payment methods to provide convenience and flexibility to its customers. We accept all major...

Shipping

Do you offer international shipping?

Yes, Replacements.com offers international shipping to customers worldwide. We understand that our customers come from diverse backgrounds...

Return Policy

What is your return policy?

At Replacements.com, we strive for customer satisfaction. That's why we have a generous return policy. If you are not completely satisfied...

Order Changes

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed. At Replacements.com, we understand that circumstances may change...

Product Condition

Are all the items on Replacements.com brand new or are they used?

All the items on Replacements.com are predominantly used, as they specialize in providing discontinued and vintage pieces of dinnerware,...

Discounts and Promotions

Do you offer any discounts or promotions?

Yes, we offer various discounts and promotions to our valued customers. At Replacements.com, we understand the importance of providing...

Damaged Items

What happens if my item arrives damaged?

If your item arrives damaged, we are here to help. At Replacements.com, we understand how disappointing and frustrating it can be to...

Gift Wrapping

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for your convenience. We understand the importance of a beautifully wrapped gift and strive to...

Help me with my Replacements.com customer service issue

Ask any question you have about Replacements.com customer service. We will do our best to get you answers right away.
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