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Otterbox Customer Service
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FAQ
Updated
May 3, 2024
Otterbox Customer FAQ
Top Answers & How-to Guides
What is Otterbox's Phone Number?
The question we are asked most often is about how to talk to Otterbox customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
How long does it take to ship an order from Otterbox?
The shipping time for an order from Otterbox varies depending on the shipping method selected and the destination. Otterbox offers...
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Returns and Exchanges
How Do I Exchange or Return an Item to Otterbox?
To exchange or return a product, you must have the original Otterbox purchase receipt. Exchanging and returning an item can be done...
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What is Otterbox's return policy?
Otterbox's return policy ensures customer satisfaction by providing a hassle-free process. Customers have 30 days from the date of...
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Order Tracking
How Do I Track My Otterbox Order?
Otterbox is an electronic accessories brand that specializes in water-resistant, shock-resistant, and drop-resistant cases for your...
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Compatibility
Are Otterbox cases compatible with wireless charging?
Yes, Otterbox cases are compatible with wireless charging. Otterbox understands the importance of convenience and functionality. Therefore,...
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Can I use my Otterbox case with a tempered glass screen protector?
Yes, you can use your Otterbox case with a tempered glass screen protector. Otterbox cases are designed to be compatible with various...
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Warranty
What is the warranty period for Otterbox products?
The warranty period for Otterbox products varies depending on the specific product and region. Generally, Otterbox offers a limited...
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Customization
Can I customize my Otterbox case?
Yes, you can customize your Otterbox case. Otterbox offers a variety of customization options to help you personalize your case. You...
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Materials
What materials are Otterbox cases made of?
Otterbox cases are made of high-quality materials carefully selected to provide superior protection for your device. The primary components...
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Screen Protection
Do Otterbox cases come with a screen protector?
Yes, Otterbox cases do come with a screen protector. Each Otterbox case is designed to provide maximum protection for your device,...
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Waterproof
Are Otterbox cases waterproof?
No, Otterbox cases are not waterproof. While they provide excellent protection against drops and scuffs, they are not designed to keep...
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Shipping Time
How long does it take to ship an order from Otterbox?
The shipping time for an order from Otterbox varies depending on the shipping method selected and the destination. Otterbox offers...
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Help me with my Otterbox customer service issue
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FAQ Table of Contents
Contact Otterbox
Returns and Exchanges
Order Tracking
Compatibility
Warranty
Customization
Materials
Screen Protection
Waterproof
Shipping Time
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All Companies
›
Otterbox Customer Service
›
FAQ
Updated
May 3, 2024