Can I transfer my existing home phone number to Optus?
Yes, it is possible to transfer an existing home phone number to Optus. This process is commonly known as number porting. When a customer wishes to switch to Optus for their residential services while keeping their current home phone number, they can initiate this porting process during the sign-up or activation of their new service. It is important for customers to ensure that their current service provider does not have any outstanding contractual obligations or fees that could affect the transfer.
Optus typically requires some information to facilitate the number porting, such as the account details from the current provider. The process may take a short period to complete, usually within a few hours to a couple of days. For those interested in this process, it is advisable to check the current webpage of Optus for specific guidelines and requirements related to transferring a home phone number. This ensures that customers have the most accurate and up-to-date information.

Answered Sep 15th 2025
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