What is the process for starting or stopping service?
Asked 6 months ago
To start or stop service with NY State Electric & Gas, customers can submit a request online, over the phone, or by visiting a local office. When starting service, customers will need to provide personal information, the service address, and desired start date. For stopping service, customers will need their account number, service address, and desired stop date. It is recommended to notify the company at least a few days in advance to ensure a smooth transition. Additionally, any outstanding balances will need to be settled before service can be stopped.
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