Can I return or exchange a purchased item?

Yes, customers can return or exchange purchased items at Jordan's Furniture. We understand that customers may change their minds or encounter issues with a product, and we aim to provide a hassle-free return and exchange process. To be eligible for a return or exchange, the item must be in its original condition, with all original packaging and paperwork. Customers must return the item within a specified timeframe, typically within 30 days of purchase. However, certain restrictions may apply to specific products, such as custom orders or clearance items. If customers encounter any issues or have further queries regarding returns or exchanges, our friendly and knowledgeable customer service team is always ready to assist. We strive to ensure customer satisfaction and make the return or exchange process as convenient as possible.