What is your return policy?

Asked 6 months ago
Our return policy at JCWhitney.com is straightforward and hassle-free. We offer a 30-day return period from the date of purchase, during which customers can return most items for a refund or exchange. To be eligible for a return, items must be in unused and resalable condition, with all original packaging and tags intact. Certain restrictions apply to electrical items, customized or special-order products, as well as items that have been installed or damaged. To initiate the return process, customers can contact our customer service team or simply follow the instructions on our website. Once the returned item is received and inspected, we will issue a refund or process an exchange promptly. At JCWhitney.com, we strive to ensure customer satisfaction and make the return experience as seamless as possible.
Answered Nov 1, 2023

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