What is Icelandair's policy on flight cancellations and delays?
Icelandair understands that flight cancellations and delays can be frustrating, and we strive to provide our passengers with the best possible customer service in such situations. If a flight is canceled due to weather conditions, technical issues, or other unforeseen circumstances, we offer rebooking options or a refund of the ticket purchase price. In the case of a significant delay, we provide assistance with hotel accommodations, meals, and transportation, as necessary. Passengers are encouraged to monitor their flight status through our website or mobile app and subscribe to flight alerts to stay informed about any changes. We apologize for any inconvenience caused by these situations and appreciate your understanding as we prioritize the safety and well-being of our passengers.
Answered Nov 1, 2023
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