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How Do I File a Claim with GAINSCO?

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

The aftermath of car or property damages can be stressful. After receiving medical attention if necessary, make sure to file a claim with your insurance company. You can file a GAINSCO claim through its official website and mobile application.

The digital tools are easy to navigate and guide you throughout the process. It takes about 5-10 minutes to complete filing your claim.

File a Claim Online

The insurance company makes the process convenient for you through its online portal. Ensure to have the necessary information ready, including your policy number, photos, agent name, and incident details.

Follow the below procedure to file your claim:

  1. Visit the official website.
  2. Go to the "Customers" tab and click on "Report a Claim" from the drop-down list.
  3. Next, select the "Log in to my GAINSCO policy" option.
  4. Access your account by entering your email address or username and password.
  5. Enter your agent's name and policy number.
  6. Fill in the incident details. It includes the location, time, date, vehicle information, and people involved.
  7. Now, describe the damages and incident.
  8. Submit all the necessary information to complete filing your claim.

File a Claim Through the Mobile App

Filing a claim with GAINSCO is also simple through its mobile application. You can install the app on both iOS and Android devices.

After installing the app, follow the below procedure to file your claim:

  1. Sign in to your GAINSCO policy account.
  2. Click on the "Report a Claim" option.
  3. Now, choose the type of claim you seek to file.

You'll be asked to enter info like the date, location, account info, and event details. After adding your vehicle information and a description of the incident, submit your claim

What's Next?

The duration of the claims process varies according to your type of claim and the extent of vehicle damages. The insurance company assures that the faster you file your claim, the quicker the issue will be resolved.

A claims representative contacts you shortly after you file the claim. They provide an estimate of repairs and guide you throughout the process.

Your online account and the mobile application also make it easier for you to manage the next steps of the process. You can upload pictures, documents and schedule vehicle repairs with these convenient digital tools.

You can contact GAINSCO customer service to find out the timeline for resolving your claim.

Contact Customer Service

If you are facing issues during the claims process, contact customer service. You may inquire about your claim status and other relevant information as well.

A live representative is available from 8 AM to 5 PM (EST). Make sure to have all your documents and other necessary details ready before making the call. Customer representatives attend to your queries as well.

Further questions?

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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