What is your return policy?

Our return policy is designed to ensure customer satisfaction with every purchase made on Freejewelry.com. If for any reason you are not completely satisfied with your order, we offer a hassle-free return process. Customers have the option to return their purchase within 30 days of the delivery date. All items must be in their original condition, unworn, and with the original tags attached. To initiate a return, please contact our customer support team, who will provide you with a return authorization number. Once the return is received and processed, a refund will be issued to the original form of payment. Please note that return shipping costs are the responsibility of the customer, except in cases where the item received was damaged or incorrect. For more detailed information regarding our return policy, please refer to our dedicated page on our website.