Can I exchange an item instead of returning it?

Asked 6 months ago
Yes, you can exchange an item instead of returning it at Fossil, Inc. If you are not fully satisfied with your purchase and wish to exchange it for a different size, color, or style, you can do so within our exchange policy guidelines. To initiate an exchange, ensure that the item is in its original condition, unworn, and with all the tags attached. Please note that the exchange must be requested within the specified time frame, usually within 30 days of purchase. Exchanges can be made at any Fossil store or by contacting our customer support team. If the desired item is not available, we can offer a refund or provide store credit for your future purchases.
Adam Goldkamp is the editor / author responsible for this content.
Answered Nov 2, 2023

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