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Can I return an item if I don't have the original packaging?

Asked 2 years ago
Finish Line has a return policy that generally requires items to be in their original packaging for a return to be accepted. However, it is important to note that exceptions can sometimes be made, depending on the condition of the item and the specific circumstances of the return. For items without original packaging, the best course of action is to review the return section on Finish Line's official website to understand their policies in detail. Additionally, it could be helpful to consider whether the item is in new condition, showing little to no signs of wear, as this may impact the return eligibility. While the website usually provides comprehensive information regarding returns, including any potential exceptions or special circumstances, customers often find that clarity can be obtained by looking at the most current guidelines on Finish Line's web page. It is always a good practice to keep receipts and relevant documentation, as these can facilitate the return process regardless of packaging.
Christian Allen is the editor / author responsible for this content.
Answered Jul 18th 2025

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