Home
Search Company Customer Service Information
Companies A-Z
About GetHuman
© GetHuman Inc.
All Companies
›
EastBay Customer Service
›
FAQ
Updated
May 3, 2024
EastBay Customer FAQ
Top Answers & How-to Guides
What is EastBay's Phone Number?
The question we are asked most often is about how to talk to EastBay customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Is there a Eastbay physical store I can visit?
No, Eastbay does not have a physical store that you can visit. As an online athletic retailer, Eastbay operates exclusively through...
Ask any question you have about EastBay customer service, get an answer now.
{{value}}
Get Help
Contact EastBay customer service
Order Tracking
How Do I Track My Eastbay Order?
You can place an online order with Eastbay whether you are registered or not with the site. However, if you don't have an account and...
Read more
Return Policy
What is Eastbay's return policy?
Eastbay's return policy allows customers to return any unworn merchandise within 90 days of purchase for a full refund or exchange....
Read more
How long does it take for Eastbay to process returns?
Eastbay typically takes approximately 7-10 business days to process returns. Once we receive the returned item(s), our dedicated team...
Read more
Order Changes
Can I cancel or change my order after it has been placed?
Yes, you can cancel or change your order after it has been placed. We understand that circumstances may arise where you need to make...
Read more
Payment Methods
What payment methods does Eastbay accept?
Eastbay accepts several payment methods to ensure convenience and flexibility for its customers. You can make a purchase using major...
Read more
International Shipping
Does Eastbay offer international shipping?
Yes, Eastbay does offer international shipping. They understand that their customers come from various parts of the world and strive...
Read more
Shipping Policy
What is Eastbay's shipping policy?
Eastbay's shipping policy is designed to provide fast and reliable delivery to customers. They offer standard ground shipping, which...
Read more
Promo Codes
Can I use multiple promo codes on one order?
No, you cannot use multiple promo codes on one order at EastBay. Only one promo code can be applied per order. The system will automatically...
Read more
Loyalty Program
What is Eastbay's loyalty program?
Eastbay's loyalty program is called the Eastbay VIP Club. It is a free membership program designed to reward and benefit loyal customers....
Read more
Gift Cards
Does Eastbay offer gift cards?
Yes, Eastbay offers gift cards. These gift cards can be purchased online or in-store and are available in various denominations to...
Read more
Physical Store
Is there a Eastbay physical store I can visit?
No, Eastbay does not have a physical store that you can visit. As an online athletic retailer, Eastbay operates exclusively through...
Read more
Help me with my EastBay customer service issue
Ask any question you have about EastBay customer service. We will do our best to get you answers right away.
FAQ Table of Contents
Contact EastBay
Order Tracking
Return Policy
Order Changes
Payment Methods
International Shipping
Shipping Policy
Promo Codes
Loyalty Program
Gift Cards
Physical Store
Answers for More Companies
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
All Companies
›
EastBay Customer Service
›
FAQ
Updated
May 3, 2024