What is the return policy of DSM Corporation?
The return policy of DSM Corporation is designed to ensure customer satisfaction. Customers can return products within 30 days of purchase for a full refund, provided the item is in its original condition and packaging. Returns after 30 days may be subject to a restocking fee. To initiate a return, customers need to contact our customer support team and provide the order details. DSM Corporation will provide a prepaid return label for customer convenience. Once the returned item is received and inspected, a refund will be issued through the original payment method. It is important to note that certain products, such as customized or clearance items, may not be eligible for return. For more details, please refer to our Returns and Refunds policy on our website.
Answered May 3, 2024
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