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Coolibar.com Customer FAQ

Top Answers & How-to Guides

What is Coolibar.com's Phone Number?

The question we are asked most often is about how to talk to Coolibar.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer gift cards?

Yes, we offer gift cards at Coolibar.com. Our gift cards are a fantastic option for any occasion. Whether you're celebrating a birthday,...
Ask any question you have about Coolibar.com customer service, get an answer now.
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About Coolibar

What is Coolibar?

Coolibar is a trusted online retailer specializing in high-quality sun protection clothing and accessories. It offers a wide range...
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Shipping

Do you offer international shipping?

Yes, Coolibar offers international shipping to select countries. We understand that our customers are located worldwide and we strive...
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Returns

What is the return policy?

Coolibar offers a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase,...
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Order Modifications

Can I cancel or modify my order?

Yes, you can cancel or modify your order on Coolibar.com. If you want to cancel an order, please contact our customer service team...
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Order Processing

How long does it take to process an order?

At Coolibar, we strive to process and ship your order as quickly as possible. Orders typically take 1-2 business days to process before...
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Payment Methods

What payment methods do you accept?

Coolibar.com accepts various payment methods to ensure convenient and secure transactions. We accept all major credit cards, including...
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Order Tracking

Can I track my order?

Yes, you can track your order on Coolibar.com. Once your order has been shipped, you will receive a confirmation email with a tracking...
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Promotions

Are there any discounts or promotions available?

Yes, Coolibar occasionally offers discounts and promotions on select items. These discounts and promotions may include limited time...
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Sizing Guide

What is your sizing guide?

Our sizing guide at Coolibar.com is designed to help you find the perfect fit for our products. We understand that proper sizing is...
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Exchanges

Can I exchange an item?

Yes, Coolibar offers an exchange policy to ensure customer satisfaction. If you are unhappy with your purchase or need a different...
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Gift Cards

Do you offer gift cards?

Yes, we offer gift cards at Coolibar.com. Our gift cards are a fantastic option for any occasion. Whether you're celebrating a birthday,...
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Help me with my Coolibar.com customer service issue

Ask any question you have about Coolibar.com customer service. We will do our best to get you answers right away.
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