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Can I return items purchased online to a physical store?

Asked 2 years ago
Yes, Charlotte Russe allows customers to return items purchased online to their physical store locations. This is a convenient option for those who prefer to handle returns in person rather than shipping them back. The customer must bring the items they wish to return, along with their order confirmation or receipt, to the store. It is important to ensure that the items are in their original condition, with tags attached, as there may be specific guidelines regarding returns. Additionally, it could be beneficial to check the return policy on the current Charlotte Russe website for any updates or specific instructions related to the return process. By doing so, customers can ensure they have all the necessary information for a smooth return experience.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 19th 2025

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